Sweet Inn - Lovely Riverside

Fair
Traveller Type: review category business travellers
  : It was right in the centre of grand canal, close to restaurants and bars. The apartment was nice and bright
  : Initially we booked another apartment in the same area, however we were contacted a month before to advise that the apartment was now unavailable and that we would be moved to a different location. We requested this apartment as it was in the right area. It was €100 less but we were informed that no refund would be provided. We were met by a representative a little early as requested due to bad weather but the apartment hadn’t been cleaned when we were let in. It was actual a mess and the rep shrugged his shoulders and stated that he was doing us a favour. Not much of a favour and certainly not professional... we asked how to use the heating, that seemed to be an issue as he was obviously in a hurry ... we left and had to walk around the area trying to avoid the storm until the apartment was ready. It was not that massive an issue but the reps attitude was appalling. This continued on check out when he wouldn’t come to pick up the keys or inspect the apartment. Again not very professional. We also could not get through to our point of contact who stated that we could only lease via what’sapp which was a bit disappointing. On the apartment it is nice but a bit run down so while luxury doesn’t quite equate it is pleasant. Just to reiterate the big problem here is the management of the property, just didn’t care

Disappointing
Traveller Type: family with young children
  : Nice place. It was clean and had a full kitchen
  : This is not an inn as the name suggests. This is just an apartment. So you can't leave your bags before or after checkin and you cant check in whenever you like. The sofa bed is not a feasible place to sleep. There is no mattress in it. You just sleep on the hard cushions. After waking up with back problems on the first night, we bought the cheapest air mattress we could find and it was infinitely more comfortable. You hear noise from the street and there are no windows to open when it gets hot

Poor
Traveller Type: with friends
  : The lights and sofa
  : No welcome tea/coffee/milkNo explanation where bedding was or how to open sofa bedNo instructions for tvNo instructions for checking out

Fair
Traveller Type: group
  : It was clean and close to the area we wanted to stay in.
  : The extra sofa bed was very uncomfortable. The extra towels we asked for days in advance, were not there plus when we did get them, they were new and not washed (labels still on them)

Very Good
Traveller Type: young couple
  : comfortable and roomy with good facilities. close to some good restaurants
  : heating took 2 days to warm upto only Netflix

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers
  : Loved the aesthetic of the apartment! Looked very homely and everything we needed was there! 10/10

Very Poor
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : Everything was great. Fantastic location only issue was the shower very difficult to get the right temperature either boiling or freezing..