Hotel Zagreb

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:

Fair
Traveller Type: Family with Young Children
  : There was a bus right in front of the hotel
  : Overall the price charged by this hotel is not fair, it feels remote and quite empty, you must take a bus to get to the beach, breakfast was okish, staff was not very nice!

Fair
Traveller Type: Solo Traveler
  : breakfast was ok, the view from my room was ok
  : 1. I went to the waiter from the hotel bar to ask her to help me open a bottle that I bought from a store, she did it but it the same time she laughed and started talking in her language pointing at me, very uncomfortable, neither teenager do that. 2. When I made the check-out I asked them if I can leave my luggage for few hours because my bus was in the evening, all set and done, also I asked at the reception if they can put some personal documents of mine safely (because luggage was somewhere not that safe, thats what the women from reception said). I have placed my documents in a random paper, I had my ID card and a Credit Card and of course I did not wanted someone to check them. When I got back to take my stuff they handed me the documents without the paper. What could make me think they did not took my credit details and they can use it as they want? Why in the first place would they get the documents out of that paper. Now I blocked that card, I cannot use it. 3. When I got back in the evening to take my luggage I asked at the reception if I can go to the bathroom for 2minutes before I go. She said she doesnt know where it is, downstairs to the left but she wasnt sure, she sended me to the waiter, the waiter started talking in her language, nervous, very rude I think, like I have asked an unusual question .. actually I just said a word bathroom I thought she would understand, but she sended me back to the receptionist. The women from reception, again, a bit nervous.. what is wrong with my I want to go to the bathroom and I made the checkout already, no? She came and walked with me where she thought the bathroom was and pointed me to some mark but I couldnt see.. she was in a hurry and very disturbed.. you see, you see.. no, I couldnt see but I went downstairs to look closer, no bathroom mark, no bathroom at all. After you make the checkout you dont exist for them I would say -1 stars for personal and 2+ stars for the room.

Very Poor
Traveller Type: Traveling as Couple
  : Has to be the worst hotel we have stayed at. The building and interior are neglected. The picture shown to describe the hotel is nothing like the real thing. The staff were friendly on arrival but its the only positive to say. The smell of smoke hits you as you enter the lobby and only parts of the hotel is in use. The breakfast was very lacking and poor quality.
  : At over 100 per night we felt ripped off. The rooms are tiny. No bedside lamps but it did have air con. We were on a touring holiday from UK and this was a two night stay so we could visit Split old town. Werent even interested that wed parked in the hotel car park.

Very Good
Traveller Type: Traveling as Couple
  : Nice and clean.
  : The location. Far from city center ~45 minutes by bus or ~10-30 minutes with the taxi while paying ~40.

Disappointing
Traveller Type: Traveling as Couple
  : The room was a good size, relatively clean and we had a sea view which was nice.. also very quiet.
  : There were literally No facilities at the hotel.. the bar was never open so you couldn't get a drink and the hotel is a long way from the town or any restaurants. It was quite sad to see the decline of the hotel as it is a grand building and I can imagine that 20 or 30 years ago it was probably a really plush venue but it certainly isn't anymore and I would be amazed if it stays open much longer. Also my partner left her baseball cap on the last day but when we called to ask the receptionist hung up the phone.. very rude!!