Apartment Nera

Wonderful
Traveller Type: Family with Young Children
  : Great location. Comfy beds. Balcony with a view. Clean and tidy. Good amount of space. Friendly manager with good tips for restaurants and things to see. I would definitely stay here again.
  : Bedrooms on different floors. Shower temp was inconsistent.

Pleasant
Traveller Type:
  : The host was really friendly and informative, we liked the view from the balconies and the sofa was comfortable.
  : it felt quite tired I places with parts in need of repair. The bedroom upstairs was quite hot and the windows didnt work properly.The view is lovely but the road outside is busy all day and noisy.We also got messed around with payment and transfers which was quite frustrating when Id double checked.

Pleasant
Traveller Type: Traveling as Couple
  : There are two good things about this apartment...the location and the view. The apartment is located just a stone's throw from the Ploce Gate which made for easy access to Old Town without being inside the wall where it is crowded. The apartment is two levels with steps from the street to a porch with entry into a kitchen area. The porch is covered with vines making it a nice shady place to sit and enjoy views of the water and people walking on the bridge into Old Town. One bedroom and one bathroom are downstairs. Upstairs is the living area with a balcony offering a similar view as the one below, with a second bedroom and bathroom.
  : First, let me say this property is managed by a property management company so there was never any direct communication with the owner prior to arrival. There were some issues with their reservation system that kept sending emails saying my credit card was declined which was frustrating. I contacted them and they assured me all was fine with my booking. We werent given any specific directions other than the address so we had a little issue finding the apartment. We were told someone would be there to help us find it and let us in, but no one was there at the time we said we would arrive. We called the property manager and they said they would contact the owner. About 45 minutes later, she arrived and, with no apology, blamed it on the manager saying they told her a different time. Forty-five minutes seems like a long wait when you are tired and hungry after traveling and just want to get settled in. Also, there were food products in the refrigerator left by the previous guests and other items in the bathroom that made us feel the apartment had not been cleaned well. The coffee provided was from an open container rather than individual servings which didn't feel sanitary. When showering (downstairs), the water would fluctuate between hot and cold which made for very unpleasant showering. A couple of other minor issues...the towels were old and rough and the refrigerator made noises that woke us up at night. But it would stop if you banged on it. : )

Very Good
Traveller Type: Family with Young Children
  : Location was perfect. Very close to the walled city and other activities. Host was very friendly and informative.
  : The shower. Leaked to the floor to much.

Wonderful
Traveller Type: Family with Young Children
  : Great location, comfortable, good facilities
  : Check in process was poor and lack of communication from the owner as their booking system did not work well with Booking.com so messages went astray

Wonderful
Traveller Type: Family with Young Children
  : The location next to the walled old city was incredible. The host let us know that the annual arts festival was starting that evening, so we enjoyed those festivities and could even see the fireworks show from the balcony. The space itself is very modern + well equipped- plenty of space for our family of 5.
  : There was mis-communication between Booking + the host. The host had to jump into a cab and fight through traffic to get to us to open the door. The system relied on our expected check in time and wasn't updated when we wrote to say (the day before) that we would be arriving at check in time.

Pleasant
Traveller Type:
  : Fantastic location close to beach and walled city
  : Beds small and uncomfortable , air conditioning did not cool upstairs which made sleeping near impossible

Wonderful
Traveller Type:
  : Best location. Nice patios. Little extras such as bottle of wine and snacks. Host was very helpful. Plenty of room.
  : Need better pillows. A/C unit upstairs didnt blow cool air which made it hard to sleep as it was a hot period. Bathroom should have better amenities. Shower is difficult to manage because of the positioning of doors and hard to keep water from flowing onto floor.

Wonderful
Traveller Type:
  : The location was perfect and the view was amazing
  : Water leaking in bathroom which I read about in other reviews so clearly has not been fixed and miscommunications with booking.com for check in and organised transfer