Pomegranate Wellness Spa Hotel

Poor
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : 1. Restaurant - the breakfast is terrible. The food selection is okay but the quality is below average and not according to a five star hotel. The service and breakfast on the other hand is terrible, there is nobody to give you a table and it is always overcrowded, and there is nobody to bring you coffee. We also tried the lunch restaurant and to make a short don't try it. 2. The rooms - the rooms are actually okay with good furniture and good balconies. The shower however is very small, the water runs slow and is difficult to have a shower. Room cleaning is good. 3. The service at the Beach - here is where things actually turn to the worst. Every day there is a towel shortage so you have to wait to get a towel around 30 minutes. There is also a shortage of sunbeds so if you want to get one you need to get there at 8 o'clock before breakfast in order to save one for you by placing tiles on it. In case you don't get a sunbed they do offer you a cabana at the price of 100 per day with almost no consumption which if you compare to any other of the nice beaches in the area is really too much. The service at the beach in terms of waiting time is also really bad. 4. The service at the front desk. First they made a mistake with my reservation and wanted to give me a single room. When checking out I had to ask them three times for late checkout and each time they told me they don't know if they can give it. On the last day at the time of checkout they told me that it is possible and would cost me 200 until 2 o'clock which is a ridiculous price compared to the room price for only additional three hours. This was completely unprofessional because I couldn't adjust my plans just before leaving and they could've told me about this at least two days before when I first asked them. Lastly when I was leaving I found out that I forgot one of my linen shirts on the beach umbrella which was stolen by the beach staff.

Very Good
Traveller Type: Family with Young Children
  : The pool and the spa is very nice.They have a nice kids club and very good staff.Wide variety of food in the breakfast.
  : The shower in the room was very small, and the drainage was not working well so water poured out of it.Also-every time we open the door of the room all of the lights were turned on-even in the evening-this was uncomfortable.Guest were allowed to smoke in closed areas also.

Good
Traveller Type: Traveling as Couple
  : Lovely swimming pools. Nice grounds.
  : Too many children! Didnt realise how attractive it is for young families. Bed was very uncomfortable.

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : Unfortunately, it is not what I expected for 600 euros per night. First we booked a junior suite - but unfortunately the bed was 1.50m wide. impossible for two people to sleep. We paid extra for an apartment, but unfortunately worn furniture, dirty curtains. They should either lower the prices or replace the furniture. On the beach, all the sunbeds have been occupied with towels since early morning, there are no people. Inadmissible, in this way they bring down the reputation of the hotel. The kitchen is good and so is the service.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Nice location, clean and green garden, clean renovated rooms

Good
Traveller Type: Family with Young Children