Dimitra Beach Hotel & Suites

Wonderful
Traveller Type: Family with Young Children
  : We had a wonderful week at the Dimitri Beach. The hotel is away from everything like we wanted it to be and due to the large area and how it is set up it never felt overcrowded. A special thank you to the fantastic staff in the main restaurant Flavours. They provided an outstanding service to the whole family throughout the whole stay and at every meal. Anastas is a brilliant waiter and host. Also thank you to George who runs the restaurant with great attitude and professionalism.
  : Bathroom door in the apartment (2 bedroom family suite) isnt sufficient to give enough privacy.

Wonderful
Traveller Type: Family with Young Children
  : Staff were amazing. Personally drove me to the pharmacy and went in with me when my daughter needed medication. Upgraded our room when they were able to.

Very Good
Traveller Type: Traveling as Couple
  : The staff were friendly and the room was nice, we visit in October and there were no issues obtaining a sun lounger.
  : Flies in the Greek restaurant It is not a 5 star hotel

Wonderful
Traveller Type: Solo Traveler
  : The staff were really friendly and helpful, my room was lovely with a great view. The cleaning team were lovely and cleaned the room every day (including mopping floors etc and lots of fresh towels). I really liked the location, the local bus was super easy and a very short journey into Kos town or to the Therma springs beach down the road. It was great to stay somewhere that felt like it was in the middle of nowhere (not loads of resorts and touristy shops etc nearby) but was actually only ten minutes from the main town. I booked a three island boat trip via reception that was really enjoyable and good value. I went as a solo traveler and really enjoyed myself, but I would say I didn't see any other solo travelers.
  : I would have liked a little bit more information about activities, the outdoor spa, the cost of room service etc. Reception could help with all of that but it would have been good to have it written down in the room rather than having to go and ask. But otherwise it was all brilliant honestly.

Good
Traveller Type: Solo Traveler
  : lovely peaceful 7 days
  : service was slow

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type:
  : The views of the sea were incredible!
  : The hotel was a bit run down. Although this hotel lists spa as an available facility, we werent able to use it unless we paid an extra 15 as it was located in the resort next door.

Very Good
Traveller Type: Traveling as Couple
  : We had been here before and had an excellent experience so decided to go back a second time. The resort itself is nicely spread out so even though it is big, it doesn't feel that way. There are 3 swimming pools which are properly maintained. The beach is a pebble beach but okay to relax and to swim. The food options at the buffet where phenomenal and so was the food quality. The Greek a la carte restaurant has good food but we were disappointed in the quality of the fillet steak which did not justify the cost of it. The Italian a la carte is NOT Italian. Their tiramisu was the worst I have ever eaten and no Italian would make it with slices of chocolate cake instead of lady fingers. The pizza was ready made, shoved in the oven and served as "Italian pizza!" It was an abomination. The tuna was A-Okay. There is just simply NOTHING ITALIAN about this restaurant except maybe playing Eros Ramazzotti on repeat. The food quality and options at the buffet is a million times better than this restaurant. My suggestion would be to change it to a Curry restaurant so that it is vastly different from the Greek and the buffet, but equally in demand and delicious for your English and German guests.
  : The staff at breakfast always seem to wake up on the wrong side of the bed. Always in bad mood. They give you indigestion before you even sit down for something to eat. They are polar ends in comparison with the evening crew. They collect cutlery and crockery from around you and bang them together - one even dropped a knife on my dress in her haste to collect everything from a table that wasn't even ours. They're constantly rustling up dishes making such a big noise...it's very unpleasant to have breakfast there.....absolutely no customer service whatsoever. The attitude only changed a couple days before we left AFTER we spoke to the Manager...but by then, it was too late. They had already left a bitter taste in our mouths - we didn't even to go breakfast every day! The evening staff on the other hand....completely chilled and couldn't do enough to make you comfortable. We especially liked our waitress, Surella/Suella. She was a gem and deserved every Euro of the tips we gave her every evening. She was wonderful and friendly and kind and just a normal person with people skills. Use of the Spa (sauna, steam room, etc.) facilities at their sister hotel (Michaelangelo) next door, costs extra - we thought this was quite cheeky. Why not include this as part of the room cost?

Very Good
Traveller Type: Family with Young Children
  : Beautiful views
  : Not enough sunbeds - people got up at 6am to reserve them