Aquila Atlantis Hotel

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Staff was amazing and nice. Breakfast was excellent. Large rooms.

Fair
Traveller Type: Traveling as Couple
  : The lobby and bar area is well designed, very aesthetic and spacious. The barman we spoke to was fantastic - guided us through wine options, letting us taste several local options first before choosing. He also recommended us real local restaurants and wineries that he personally loved, and they were spot-on recommendations.The view from the roof was great.The location feels weird initially, but actually you realise that most of the historical landmarks in the city are very walkable from it, and crucially it is very close to the Heraklion Archaeology Museum.
  : The parking situation was awful. They have an 11 space onsite carpark for the entire hotel, and you have to call from the gate for entry, if it's not full. Most often though, you find it full with at least one car parking across 2 spaces. Their backup carpark is a reduced rate at the externally owned Central Parking carpark, and is about a 10 minute one-way system drive (they said in actuality it's 200m), but on the time we tried to use it, we were told it was full and drove around until we found a space at the bus station.Breakfast definitely could have been more vegetarian friendly. No indications of whether things like cheeses were vegetarian (without rennet) or not, and the only hot options seemed to be eggs. There were lots of options though, especially for non-vegetarians.The room also felt quite small and pokey for what it was.It's listed as a 5 star hotel, but it just doesn't feel like it.... A 3 to 4 star rating would be more accurate.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : The room was clean and well equipped. Breakfast was wonderful.
  : Nothing really - the hotel met and/or exceeded our expectations.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : The breakfast was very good, a lot of variety was provided. The rooms were clean and the bathroom extremely modern.The staff at the reception was outstandingly helpful and handled all arrangements for us within seconds.
  : We know we've been traveling off season but we would have still expected a little more availablity of staff when it came to evenings at the bar/on the terrace. We had to wait quite a bit until someone appeared to take our order.

Wonderful
Traveller Type:
  : Excellent locationFriendly staffGood value for money

Fair
Traveller Type: Business Traveler
  : Breakfast was amazing, staff was great
  : The room was not soundproof and you could hear people in the courtyard at night and in the corridor at all hours. The room was a bit dusty upon arrival, not what I would expect from such a nice hotel The pool opening hours were limited