Stellina Village

Wonderful
Traveller Type: Family with Young Children
  : I especially enjoyed the meals, the service at the restaurant, location and how clean the room and the resort were. The beds were very comfortable and the rooms were more spacious when compared to the pictures on the website.
  : I did not find any major points requiring improvements

Very Good
Traveller Type:
  : breakfast was diverse, fresh and really tasty. the stuff was so kind, the facilities has been used and we were satisficed. the location was perfect for what we were needed.
  : We were supposed to arrive to Chania at the middle of the night, so we asked for a transfer from the airport. we were set this few days before we arrived. We had connection stop in Athene. Unexpectedly our first flight was delayed and we missed our second flight. Which means, we missed our transfer and arrived to Chania at the day after. We tried to contact the hotel when we landed but the internet connection was weak and it took a while until it sent. When we arrived to the hotel the morning after, the reception told us we must pay for the taxi driver from the day before and our massage arrived too late. It was so insensitive when we arrived after non sleep night, felt we wasted money and time because of the delay we could not control. We were not cheap this vacation, we took a beautiful room with private pool. it is not the money we pay but rather the Principe. The reception consist that there is nothing they can do to help us, it was no consideration for the situation. The last day we asked the recaption if they tried to help us and the answer was some manipulation that if we don't pay, the reception stuff will pay instead. Eventually, when everything were as planned it was amazing, almost perfect, however, when some small thing went wrong (no one could expect this to happen), we felt fixation like there no one to talk to.

Wonderful
Traveller Type: Traveling as Couple
  : Staff was nice and helpful. 3 pool areas, so plenty of possibility for kids to play and singles to find a quiet spot. Fine rooms. The hotel was very clean inside and outside.
  : We had all inclusive. The food was good, but more or less the same every day.

Very Good
Traveller Type: Business Traveler
  : The hotel is very close to a nice beach. It is very easy to get to the hotel from Chania. There is a bus stop and taxi station 20 meters from the hotel. The swimming pool of the hotel is bigger and is available longer time than those in the hotels around.
  : Second time staying in that hotel. First time was perfect, flawless, but in this second visit there were some defects in the bathroom. They were minor ones, like problems with flushing the toilet, water leaking from the shower, and so on. I hope they will fix that. Another problem, not really related to the hotel, is that we asked for a taxi to the receptionist. She arranged the taxi for us and told us the price. However, the taxi man charged us more than what the receptionist had told us.

Very Good
Traveller Type: Traveling as Couple
  : Helpful and polite receptionists, maids and restaurant staff. Modern, clean and large room. Close proximity to the beach.
  : Those who wished to buy breakfast are tagged with horrible, plastic fluorescent wristband that one can't remove for whole stay - you feel like you're one of the cows in the farm. What a poor choice of how to recognize hotel guests in the restaurant. Besides, the edges of wristband were so sharp after cutting part of it, that it scratched my body twice. Then I decided to remove it. Advice for guests: force hotel management to replace the breakfast wristband each day before heading for breakfast. Finally - it's not quite hotel fault to host certain kind of people. But forcing curfew is not that difficult to thing for hotel's staff to do. There's common lack of manners of reckless parents. Kids running around, jumping and diving to the water almost onto other swimmers' heads make that place very irritating and the pool itself completely useless. To hotel's management: how about dedicate one of the pools to adult swimmers only?

Wonderful
Traveller Type: Traveling as Couple
  : The overall experience was great. Food was very good, the room was nice and clean and the locaiton was also great - very close to the beach.
  : The one thing I didn't like was that the beds were separated. A queen bed is what I would expect for a couple. The floor tiles made the beds slide and that was the annoyng part.

Very Good
Traveller Type: Traveling as Couple
  : Location Facilities Cleanness Utilities
  : The uncomfortableness of sleeping on 2 single beds as a couple

Pleasant
Traveller Type: Traveling as Couple
  : Close to the beach and to Chania town
  : No sound proofing between rooms, pool areas always crowded with kids constantly jumping into the water. Room facilities are rather dated. Bathroom is very small

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Nice Hotel, close to the beach, close to the bus station. The room was ok. Nice kitchen. Good service.
  : They have twin beds that they are unstable, not connected. Uncomfortable beds. You have to sleep with air conditioner because the room don't have vantilation.