Auberge du Tisserand

Very Good
Traveller Type: Business Traveler
  : Personal should improve their skills in English. Otherwise excellent place to stay.

Pleasant
Traveller Type:
  : Lovely old building - several hundred years old. V beautiful. All of the old part of the village is this sort of historic building - it's very picturesque.
  : I am very hot on customer care - and I am the sort of customer who goes in with a smile on my face to make it easy for staff to do well. I did feel that we were having to make the effort far more than them. We had booked dinner in the restaurant - and it FILLED with local French folks as the evening wore on. The food was good but I suppose I would call it a bit old fashioned and the portions too large - heavy cream sauce on HUGE piece of meat. The wine was a complete RIP off price which was disappointing since it was French wine in France. It wasn't a bottle, but a jug - that's fine for a house wine - but the price was not house wine price. And it was just a French house wine. The girls serving on table were civil enough for sure. But the guy we first met just seemed a bit 'off' with us all the way through - No idea why. We couldn't have been more friendly and accommodating for him - when we wanted a drink from the bar before dinner he and the staff were eating their evening meal so we said not to worry and instead went for a wander around the town - everywhere was closed! What DID bother me was that after such mediocre service from him, when I paid I was due 7 change from the 140 I paid for a twin room and dinner (not breakfast) and he just KEPT that change. That was out of order. In my opinion it is for the customer to decide whether they wish to tip or not! I didn't say anything. Next morning I asked for coffee in our travelling cups and offered nothing for them - I felt affronted about the change being kept - it was my money to decide whether to give the change or not. And it wasn't as though he had been very friendly. It wasn't cheap really in comparison to other places - the next night for instance, we stayed in a super farmstay in Northern Italy where we had a MUCH bigger room, generous supply of toiletries and super dinner with gorgeous Italian wine - 95 for everything including morning cappuccinos and LOVELY service.

Very Good
Traveller Type: Traveling as Couple
  : Cozy rooms, friendly staff, beautiful building

Pleasant
Traveller Type:
  : Really nice house and the location is close to EV6.
  : The service at the restaurant was mostly ignoring us (didn't ask for drinks, did not take used dishes). I guess it was the lack of our French language skills...The breakfast was too expensive so we skipped it.

Poor
Traveller Type:
  : Well located, not very far from Altkirch.
  : Restaurant is ok, nothing exceptional. Carpes frites far from the best in the area. People from the hotel are not nice at all, feel like you disturb them. They are not keen to fit your requirements or questions if unexpected. Have a drink at 10pm and they put the light off on part of the restaurant room. Forget to book your breakfast the day before and they don't offer you even a coffee or a single piece of bread.

Poor
Traveller Type: Solo Traveler
  : Filthy old carpets dated bathroom bad mattress

Pleasant
Traveller Type: Solo Traveler
  : no manager in attendance other guests helped me get settled restaurant having a rest day

Pleasant
Traveller Type: Traveling as Couple
  : Friendly service. Small room,. Wouldn't stay here on a holiday. Ok for one night on a bike trip. Good pillows.
  : Shower head broken so had to use one hand for washing. Old linens.

Poor
Traveller Type: Traveling as Couple
  : Too much traffic noise.

Pleasant
Traveller Type: Traveling as Couple