Hôtel des Thermes Callou

Very Poor
Traveller Type: Traveling as Couple
  : central location with good parking
  : bathroom was positively dangerous because the shower head was fixed and unusable very slippery bath also the property was difficult to find had we been told it was an Ibis hotel it would have helped!

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : Location
  : Beds

Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Business Traveler
  : The receptionists were all very friendly. The room was big and spacious. The location is good, close to the main touristic places.
  : The bed was a little uncomfortable. It looked like they had put two single beds together. I used the bathtub and on one of the days I smelled sewage coming from the drain.

Very Poor
Traveller Type: Traveling as Couple
  : The location is perfect as very central to the town. 12 underhotel parking is safe and secure.
  : To start with this is an IBIS hotel not made clear at all at any point. This isn't known until you cant find the hotel. We went into ask where it was and found out at that point. Our room was very small with no tea or coffee facilities. There was a communal kitchen but no kettle only microwaves to heat water. It wasn't clean either. The whole level smelt of urine and cigarettes and reminded me of poor student/hostel accommodation. The carpets were extremely stained. The rooms had tiled floors, understandable for pet friendly rooms.We were in bed for an hour or so, my husband turned over and the bed collapsed. Now being 11pm, I went to reception. No apology only feeling like an inconvenience being told I had 'bad timing'. I had to battle to get another room. We had no help to move rooms and no offer of apology, compensation or to see if we were ok after the incident. We were moved to a 'Superior Room' what a joke. Black mould covering ceiling in shower room. No facilities at all on this floor. Windows sealed shut with screws, a huge fire escape risk.The breakfast was continental and costs 12 which was expensive considering it was basic. We didn't use this facility due to cost. All in all a very bad experience that had put us off staying with IBIS again so much so we have already cancelled other bookings with them.

Good
Traveller Type: Solo Traveler