Le Cerf Amoureux Chalet Privé & Spa

Pleasant
Traveller Type: Traveling as Couple
  : The room was beautiful. The fantastic views.
  : Charging for tea and coffee in the room is *excessive* when you consider that breakfast is charged as an extra. It was also disconcerting to have a phone call the day before we arrived to say that reception would be closed at 7pm as the receptionist was going home at that time. This is not what I expect from a 4* hotel. This put a lot of pressure on us as we were motoring from the other side of France.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Very stylish, homely and clean.
  : A bit remote from the town, have to have transport to get around, if you want quiet and out the way this is a great location.

Wonderful
Traveller Type: Family with Young Children
  : Lovely big spacious family room, comfy beds. Loved the lounge/bar area with big roaring fire. Raf the barman brilliant, always bringing us new drinks to try.
  : Didnt like having to pre order supper and menu was the same for 3 days running, although the food was excellent.

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful property with great facilities, friendly staff and excellent food. Well be back!!
  : Nothing

Wonderful
Traveller Type: Traveling as Couple
  : The breakfast was fantastic, great variety and staff went out of their way to make you feel at home
  : The steam room was never the right temperature - should have been a lot warmer

Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Family with Young Children
  : Design. Quality of material. Position.
  : My experience in this hotel could have been great but unfortunately was unexpectedly disappointing. The basic problem was that our room was in the basement, next to the spa facility, the common toilets and the interior parking. Off course none of these information was noted in the description. In addition, the two windows of the room were just in front of the hotel's parking were people and cars were coming and going. No privacy was possible but even changing clothes was complicated. As a solution the hotel manager proposed that we close the curtains and that no room change was possible. The product service that we bought, for which we came a very long way, did not correspond at all at its description. I find that completely unacceptable for a 4-star hotel. The hotel manager prolonged, our stay in this room out of charge as a compensation. Apart from that, we also had a shocking experience in the hotel's restaurant. In one of our plates we found a thick piece of wood of around 5cm! Although we informed the staff, nobody ever excused for the inconvenience. The staff of the restaurant was occasionally rude with difficulty of understanding basic health problems of its customers. As a result, my feeling leaving from this place, was a that of disappointment.