Mercure Paris Alesia

Good
Traveller Type: Family with Young Children
  : Good location with tram, bus and metro within a few meters. Reasonable breakfast. Excellent staff, extremely cordial and helpful.
  : We dropped a bottle top and had to look for it under a bed and were badly surprised by how much filth there was, even someone had cut their finger nails and the cuttings were there. The bathroom was very short on toilet paper (had to ask at the desk for a roll) and no fixture for it. We had to put the roll on the toilet tank. The ceiling of the shower stall was deteriorated by humidity. Totally unacceptable in a supposedly four star hotel.

Very Good
Traveller Type: Traveling as Couple
  : Location very close to metro with bakery, pharmacy, supermarket, and laundry close by. Modern style with bar and lounge attached. Room was cleaned well daily. Staff were friendly and helpful.
  : Dusty air vents. Bed was very firm. A/C wouldnt work correctly. Sink drained slowly. They could stand to upgrade their linens.

Wonderful
Traveller Type: Traveling as Couple
  : I want to extend my heartfelt gratitude to Eliana and the remarkable team at Hotel Mercure Paris Alesia for making our stay an extraordinary experience.My partner and I were visiting Paris to celebrate our 1-year anniversary, and I had reached out to the team with a special request. They assured us they would do their best.We found ourselves running a bit late. A quick call to the hotel eased our concerns, as they assured us that their 24-hour receptionist would be informed of our eta.Upon our arrival, we were welcomed with a complimentary bottle of water and a swift, hassle-free check-in. What awaited us in our room was beyond our expectations - it was beautifully adorned with rose petals, a heartfelt card with a touching message, delightful pastries, and plush bathrobes with cozy slippers. This surprise truly showcased the team's dedication to exceeding our expectations.On a Saturday evening, as we sought a charming restaurant for dinner, the gentleman at the reception went above and beyond to find us a suitable place, even considering the late hour. His recommendation led us to a fantastic restaurant that perfectly matched our budget and location preferences.The breakfast at the hotel was a culinary delight, and I highly recommend the delectable potato and egg dishes, as well as the mouthwatering French toast.The hotel's location proved to be ideal, in close proximity to the Couffour shop, a variety of restaurants, and easy access to the metro. The area exuded a sense of safety and charm.Upon check-out, the hotel provided us with a convenient late check-out option, allowing us to leave our luggage in their care. This was particularly helpful as we had a river cruise planned for our last day, and we were able to retrieve our luggage afterward.I would like to express my deep appreciation to Eliana and the entire team for making our stay truly special and unforgettable.
  : While the cost could have been a bit more budget-friendly, it's important to consider that our stay coincided with the Rugby World Cup, which may explain the slightly higher pricing. Despite this, our overall experience was so exceptional that the cost didn't significantly impact our enjoyment.

Very Good
Traveller Type: Business Traveler