Les Terrasses du Lac Blanc - Studios & Appartements

Good
Traveller Type: Family with Young Children
  : Location. Great view of mountains from dining room, especially when there was thunder and lightning, Dinner was good.
  : The WiFi did not extend into our rooms. WiFi speed extremely slow. Mobile data and phone connection useless, I know this is France, not the fault of the hotel.

Pleasant
Traveller Type: Solo Traveler
  : In the room 'Hirondelles' on the 3rd floor you have a nice view, you can see the lake when you're sitting on the couch. The room was spacious and clean.
  : In the midst of a pandemic, the host didn't find it necessary to put on a mask. The host also wasn't the friendly and welcoming type of guy. The place was quite messy. The shower was terrible... The amount of water coming out of the showerhead was ridiculous. It took ages to get somewhat warm water and the temperature changed suddenly to freezing cold. Wifi didn't work on my smartphone. Some of the dishes in the cupboard were dirty. Wouldn't come back again...

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple
  : The Studio was spacious and had a lovely view of Lac Blanc. The bed was comfortable. The location is ideal for day trips. Hiking, cycling or car tours. Lots of parking available.
  : There is no real reception area and the host not really welcoming. Rather off-handed eventhough we were confirmed to arrive. The staff consists of two plus a kitchen helper. Checking-in was a bit difficult due to language difference. My little French knowledge was not met with much enthusiasm. Not prepared to speak any other language (for the hospitality branch not usual). The lady at the reception who also serves as the waitress for dinner, tried to speak German. With a bit of French/German and gesticulations, we were taken to our room. The access to the rooms rather strange. Through the restaurant, via laundry and storeroom. The studio is not well equipped - kitchen utensils were few, hardly any glasses or crockery. A bit of a potpourri of collectables. The towelling 1 hand towel and two shower towels, and toilet paper not sufficient for two adults for our stay. For our dog, at 5.00 per day, no bowl for water or food. We used our own. We did book with breakfast. Well, each person was allocated a croissant, 2 slices of baguette, jam and very limited amount of cheese and hand slices. Kind requests to replenish the very very small "buffet" was met with a certain disdain. Late comers hardly had coffee or milk and had to ask. On the first night we had dinner there - due to some recommendations in booking.com that the food is authentic and delicious. Well, it was okay. The receptionist and the host were the serving staff. Once again very stern and not friendly. Upon ordering water, the bottle was placed on the table without glasses! No mention on the booking enquiry or confirmation that it is a self-catering and bring your own. Booking.com should mentioned this. For that price one could expect more convenience. The host should learn to be friendlier and service-orientated.

Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : Good estate well located and restaurant offers decent choice of good food
  : Manger could be less grumpy and more helpfu

Very Good
Traveller Type: Traveling as Couple
  : The balcony was excellent. The setting and view were wonderful. Food was good too but you had to be quick for breakfast.
  : The rooms were basic but satisfactory.