Résidence Néméa Les Mazets Du Ventoux

Policies

WiFi is available in the hotel rooms and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Please inform Garden & City Mont-Ventoux Malaucène in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Piscine is closed from Fri 22 Apr 2022 until Fri 29 Apr 2022
Piscine is closed from Mon 31 Oct 2022 until Sun 30 Apr 2023
A damage deposit of EUR 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Reception is open from 09:00 to 12:00 and from 16:00 to 19:00, close on Sunday.

For all guests arriving outside of the reception opening hours, please contact the residence to inform them of your expected time of arrival. Contact details can be found on your booking confirmation.

Bed linen is included but not kitchen linen. For a change of bed linen, a EUR 10 per person per change applies.

Upon request and subject to availability, hairdryers are available.

Please note that guests have access to free Wi-Fi in their accommodation.

Please note that the aquatic areas (swimming pool, sauna, hammam and gym) are only open from May to September 2022.

Please note that the city tax has to be paid on site.

A continental breakfast option is available upon prior request before arrival.

When booking 7 rooms or more, different policies and additional supplements may apply. Until 45 days before check-in, the cancellation is free of charge. From 44 to 15 days before check-in, the guests will be refunded 50% of the total amount of the reservation. From 14 days before check-in, the cancellation becomes non-refundable. A prepayment of 50% will be asked when the reservation is confirmed.