Odalys City Lyon Confluence

Policies

When booking more than 7 rooms, different policies and additional supplements may apply.

WiFi is available in the hotel rooms and is free of charge.

Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Odalys City Lyon Confluence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of EUR 400 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that subject to availability, parking places are assigned on the day of your arrival. Please contact the property for further information. Contact details can be found on your booking confirmation.

Please note that your credit card may be charged in the event of:
- Damages to the property
- Smoking on the property
- The kitchen not being clean upon departure.

Please note that the car park has a maximum height of 2 metres.

Please note that the name on the credit card and photo identification must match the name on the booking reservation. If this is not the case, the hotel reserves the right to refuse accommodation.

End-of-stay cleaning is included for stays up to 4 nights. A cleaning service can be provided upon request and at an extra cost. A weekly housekeeping service is included for stays of 8 nights or more and includes a change of bed linen and towels. For stays of 5 to 7 nights, a cleaning service can be provided upon request and at an extra cost.

For reservations of 7 rooms or more, special conditions apply. Please contact the property for further details. Contact details can be found on the booking confirmation.

Please note that one pet maximum per studio or suite is allowed.