Résidence Sunêlia Les Logis d'Orres

Very Good
Traveller Type: Family with Young Children
  : We were there towards the end of the season, so the hotel was very quiet. We loved that even though it meant that the restaurant was no longer open. The swimming pool and the jacuzzi were available. The flat where we stayed in was very nice. Our child loved the freedom of being able to roam on his own, playing with the owner's dogs and the two lovely goats.
  : The check out is complicated. You have to do everything yourself /empty bins, tidy the kitchen, take off the sheets/ even though I paid extra for the actual cleaning. The sheets, pillows and blankets were not very good quality even though everything was clean. There is nothing in the kitchen in terms of basic foods - no sugar, salt, oil or tea. It took us by surprise but we found the way.

Fair
Traveller Type: Family with Young Children
  : Specious and modern
  : Overpriced, the climate you expecting to get from looking at the pictures dont really exist. Internet access so poor that you can consider it as no existing. Accommodation sold on a premium accommodation basis but when you there you quickly find out that this is build and made on low budget. Poorly build buildings with some trims and both coming off them. Weve paid 1500 for week stay in apartment with private hot tap but it rather felt like a mid range apartment fact really need refurbishing and the garden area where the hit tap was wasnt very pleasant. Not to say that it wasnt private. People from accommodation next to us could literally walk in to our garden and literally stare at you when you in hot tap.It was also visible without any fencing from road above. You can forget about privacy in you private hot tap. We could easily pay 500 less and use the public one available next to reception. Looking at the pictures of this apartments they look like lovely place where you have a wine in hot tap in the sun and heaving a lovely breakfast and coffee in you sunny garden but reality is no where near to this photoshopped pictures. This climate doesnt exist there at all. Not to say that weve never has a sunshine in our garden despite it was clear sky every day. We really felt like weve been scammed and wanted to ask for refund. Waisted money! From the pictures of the stay it looks like there is a restaurant where you can have breakfast or dinner. Yes is there, but again not the climate as from the pictures. This entire place is not the climate from the pictures. Ive not seen anybody at single time using this little restaurant made of 4 tables surrounded by some sofas. Places like this doesnt even make me feel like I want to eat something there thinking why no one else is using it. Access to the lift is also difficult as involves climbing through some series of steep stairs since this place is build on steep hill.

Very Good
Traveller Type: Family with Young Children
  : Good location, ski slopes in front Heated pool

Wonderful
Traveller Type: Family with Young Children
  : Beautiful Views, easy drive to Les Orres 1650 for our childs ski lessons, super nice staff, beautiful bookable hot tub, bookable breakfast was delivered to the room
  : If you arrive when its dark, ts hard to find the unit. Some may not like the stairs, but it wasnt an issue for us.

Good
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : The apartments were close to the chairlift.
  : The apartment we got was not the one we had booked and paid for. We booked a large apartment (with Mountain View) with 5 bedrooms and 3 bathrooms, and 3 toilets, for 9 people, made up of two families. No-one was going to have to sleep in the living room - everyone would have had a bedroom. The day before we flew out, on 8 February 24, the Sunelia Logis d'Orres phoned me in the late afternoon, and told me they had double booked and we could not have this apartment that we had booked 10 months in advance (booked in April 23). They said they had another one for us, but it was smaller, with 2 people having to sleep in the living room, and 2 shower rooms and only 1 toilet, for 9 people. I said this was not good enough. We had paid more to get the bigger apartment.They said that they were the same price. (Which they were not, at the time of booking.) I said it was not like for like and she offered free sheets and towels. After I looked at the apartment plan online, I contacted them again and said it was too small - all of our children are nearly adults and certainly adult sized. I said that one toilet was not enough for two families - that it would be too stressful and not a relaxing holiday. I asked for another apartment as well so at least no-one would have to sleep in the living room. She then offered a smaller 3 person apartment, where 3 of us slept at night.But the problem is this - when I first took the call from her, she said it was a Booking.com problem. She said if I had booked directly with Sunelia Logis d'Orres, then this would never have happened. I do not understand why she said this. Whose fault was it? Is it a mistake caused by Booking.com? Is is double booking by Sunelia? What caused the problem? Even though we had 2 apartments, the holiday was not the same. It was not the fun, all-together atmosphere that we wanted, and carefully selected this apartment for.

Wonderful
Traveller Type: Family with Young Children
  : Nice and clean. Very nice staff. Well organised and easy for the family. Restaurant at the main office. Swimming pool, sauna and play ground. Fast bus to join the ski resort " les Orres 1650m".
  : Price could be cheaper.