Résidence Mer & Golf Tourmalet

Policies

When booking more than 5 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and charges are applicable.

Free private parking is possible on site (reservation is not possible).

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 0 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Please inform Résidence Mer & Golf Tourmalet in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
For short stays: beds are made on arrival and linen is included (towel kit consisting of 2 large towels; 2 small towels and a bath mat and bed sheets).

Final cleaning is also included except kitchenette and dishes.

For stays of 7 nights or more: included are linen (towel kit consisting of 2 large towels; 2 small towels and a bath mat and all bed sheets) but final cleaning is not included. Rates include access to the heated swimming pool.

A cleaning kit is available at an extra cost.

During winter season, the reception opening hours are:

Monday to Friday from 08:00 until 12:00 and from 15:00 until 19:00 Sunday from 08:00 until 12:00 and from 15:00 until 18:00 Saturday from 08:00 until 12:00 and from 14:00 until 20:00 During summer season, the reception opening hours are: Monday to Friday from 09:00 until 12:00 and from 15:00 until 19:00 5 Sunday from 08:00 until 12:00 and from 15:00 until 17:00 Saturday from 08:00 until 12:00 and from 14:00 until 20:00.

For stays of 6 nights or less, check-in is from 15:00 and check-out is until 11:00.

For all other stays check-in is from 17:00 and checkout is until 10:00.

One car parking space is included per booking, additional covered car parks are at an extra cost.

Both are subject to availability to book on arrival on site.

Please note that maximum occupancy includes baby cots.

For all stays, sheets are provided and the main bed is made. All apartments have a towel kit consisting of 2 large towels; 2 small towels and a bath mat, regardless of the size of the apartment.