Hotel Ermitage du Moulin Labotte

Disappointing
Traveller Type: Solo Traveler
  : Dinner was excellent and well presented. The location is very quiet and there was covered parking for motorcycles.
  : As part of the character of the accommodation I could forgive the small room at the top of the stairs and the even smaller shower room, but not the unreliable plumbing or the attitude of the receptionist at check out.I was in Room 5 at the top of the stairs. There was never any sink water delivered from the hot tap and the cold supply was temperamental. The shower supply was also questionable. I could go into detail but the 3 visits the owner made to my room and the offer of another room made no difference. I stayed where I was as I had already unpacked and did not think a room change to one on the same landing would improve matters. With no common language between us, I could not explain what the real problem was but as someone used to evaluating buildings I had a good idea. In my opinion, the system pressure is not enough and the demand originated by opening a tap not properly picked up. The lack of hot water to the sink tap is a blockage somewhere.The whole water system needs to be inspected by an experienced plumber and changes made. Whilst there is a cost to this, it is a fundamental requirement that hot and cold water be delivered reliably.As to the receptionist, I think she has featured in these reviews before. Continually chewing gum, not looking at me at all but speaking quickly in French when she knew I could not understand is inexcusable. She does not need retraining but redeploying somewhere she does not need to deal with paying clients in a hospitality environment. She was the final straw.That said, I had a very pleasant walk through the local woods in the sunshine. Had it been raining......

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Beautiful location, lovely terrace, well stocked bar, and most fantastic food in the restaurant for dinner and breakfast.
  : Room was lovely but bathroom needed ventilation as there was a bad musty smell and mildew on the ceiling and wall panelling. Just fix the mildew and it will be great!

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Solo Traveler