Domaine Rampale

Very Good
Traveller Type:
  : Well specced modern property.
  : Although helpful reception services a little inconsistent.

Wonderful
Traveller Type:
  : The rooms are quite modern and comforty. I felt like home...
  : It would be great if there was a fridge in the room.

Very Good
Traveller Type: Traveling as Couple
  : This is very difficult to evaluate... Starting with the positives: The stuff was nice, the rooms were large, everything was clean. The property and the pool area itself is very beautiful. However, it feels like the Domaine just got new owners and they have not yet decided on the concept. To summarize, we did not feel very welcomed and even in the guesthouse, it felt more like a holiday apartment. The property is huge but there are barely any people - all stuff leaves at 7pm and you get a phone number for emergencies. When we arrived, no one showed us the pool area, the gym or anything - we just got our key to the room and that was it. It feels like there is a lot of unused potential as we saw a lot of equipment that doesn't seem to be used at all, e.g. a bar at the pool, a beer pull in the entrance. The website says it has a restaurant but it doesn't seem to be open anymore (none mentioned to us why). At night there are boars on the property right in front of the terrace, which we heard at night and you also see the disturbed ground/gras - it's nice to watch but some information about what kind of boars there are would be appropriate, i.e. if this could be dangerous when they have offsprings etc.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : friendly staff, always willing to help and find solutions!
  : Restaurant was closed, pool sitting area was partly damaged

Fair
Traveller Type: Traveling as Couple
  : This is a difficult review. Great, quiet location in a park. You absolutely need a car though. Great pool, big modern rooms. Looks lovely and feels nice in general.
  : Looks like the owners divorced and nobody feels responsible anymore.No meals apart from a haphazard breakfast as the chef quit recently (kitchen a mess and not really clean when we were there, and yes, we had to help ourselves mostly to ice and water and stuff as nobody around most of the time). No staff present except for a bunch of very nice but somewhat lost interns. No room cleaning unless you ask and leave your key as second keys have gone missing (was the explanation we got). Aircon kinda works, but just kinda, was very hot though so maybe not strong enough to coon below 25C.

Good
Traveller Type: Traveling as Couple
  : Nice breakfast, relaxing environment
  : Not very comfortable beds and not many amenities such as bat ropes, sleepers etc. plus not cleaning daily

Good
Traveller Type: Family with Young Children
  : We couldn't experience any of the facilities because they were all closed! The one great thing was we were the only family in the compound so it was very quite and the suite was very nice.
  : To start, I made the reservation on Sep 18. I received an email confirming my reservation and that we could book dinner every night that we were there. The day before we were set to depart for the hotel, we called to make a reservation for dinner and it was then that we were told the restaurant is closed and so was the breakfast. We were very surprised by that response but since we couldnt get the refund anymore, we had no choice but to keep the reservation. The evening before arrival, we got a call from a lady (the temporary host) asking for the time of our arrival. So I advised her that I would call her 30 mins before arrival. We got there and the nice lady was already there waiting for us. She gave us the keys to the apartment but told us everything else is closed. The gym and pool were closed, the main building where the breakfast and dinner areas were also closed. In fact, we were the only guests and she told us the owners were on vacation! We were very surprised by that news. , especially since we booked the trip months before and there was no mention of that. In fact, none of the facilities were available to us. I dont mind paying for good service but it needs to be available as stated in the websites, their email to us, or they should at least mentioned that none of the facilities will be opened. False advertising from the hotel, limiting our access to many of the facilities which are included in the price. We basically paid for all the amenities without access to any.

Very Good
Traveller Type: Traveling as Couple