Château de Bournel The Originals Relais (Relais du Silence)

Very Good
Traveller Type: Traveling as Couple
  : The service, especially all the female staff were exceptional. The setting of the castle is glorious and the surrounding parks outstanding. The restaurant was very good and I appreciated the chef preparing a creative vegetarian dish just for me. It was delicious.
  : The common areas were a little bit cool... But it is a castle and one should expect the big stone walls and high ceilings to be charming rather than warming!Also the carpets in the room were lumpy... Not what I expected when the rest of the room was so beautifully decorated.

Very Good
Traveller Type: Traveling as Couple
  : Location, staff, comfort and quality of evening meal
  : Breakfast was minimal

Pleasant
Traveller Type: Solo Traveler
  : Location and surroundings
  : No air conditioning in the room

Wonderful
Traveller Type: Traveling as Couple
  : Very nice atmosphere!

Pleasant
Traveller Type: Traveling as Couple
  : The grounds are stunning. I went for a run in the wood nearby and seeing deers running wild was great. Great shots of the building from the outside.
  : A couple of things made this stay unpleasant. 1. We dined at the restaurant. It was absolutely freezing but the waitress didn't seem to take notice of our requests to have a table closer to a working radiator (we had to move ourselves all the cutlery and co!) and even so it was very uncomfortable. As there was only another table of diners, there could have been a better care of us. They could have offered to dine in a smaller room, bring blanket or even set a table in our bedroom. Nothing. The service was sluggish. Again, only two tables but the waitress would disappear for ages not really bothering if we needed anything. I asked for a Negroni (a very standard drink) and i got a dirty look: apparently only one cocktail is served... The food was okay, but for the location and price we would've expected more (the veal was TOUGH! i didn't even know that was possible!) 2. We got several calls before and after our stay to confirm this and that (nothing that had not been specified in our request). However, only after we paid, the staff seemed to have realised that we were on our honeymoon and threw some "ah if we had known...". Bookings and requests are made in advance for a reason. Although there is no requirement for any special treatment, there is a bit of an expectation people would make a bit of a fuss for such a unique circumstance. We did choose the place because we wanted something special. A mint on the bed or simply a "congratulations" card would have been sufficient. Mind you - the massive place was absolutely empty so an upgrade (for example) would have been no fuss for anyone. 3. Smaller things. The room was a bit dated and below international expectations. There was only a shower gel (that smelled of petrol), but no shampoo or moisturiser; no USB ports and a poky little telly in an odd place in the room. No real lounge area in the huge (and otherwise nice) room.

Very Good
Traveller Type:

Very Good
Traveller Type:
  : Staff fantastic and the dinner at the restaurant and the breakfast were also good! Views from the room where also very nice.
  : No wifi, nor data in the room... The bar had not heating (when taking a drink before dinner).

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : fabulous chateau visited in August so able to sit ovoid to sit outside
  : probably silly but would have liked a fridge in the room

Good
Traveller Type: Traveling as Couple
  : The comfort of the room and the magical garden
  : No open restaurant despite what booking said, No staff was there after 17h45