Hôtel Du Parc - Pirates

Pleasant
Traveller Type: Family with Young Children
  : The location
  : The restaurant closes too early no food served. Reception blouses at 11:pm and had to go partner hotel to check in. The beds are old and Brocken.

Very Good
Traveller Type: Family with Young Children
  : Friendly staff and location
  : The restaurant closed early. Although we got there before 10:00 pm they will not allow us to eat or give us take away. For a diabetic who needs to eat was not convenient. The bed mattress was very uncomfortable.

Disappointing
Traveller Type: Family with Young Children
  : No AC, room too hot, window opening limited, reception on the check-in not understandable, even in french was so difficult. Restaurant too dark, empty and expensive for the quality presented.

Very Poor
Traveller Type: Family with Young Children
  : hotel was clean and comfortable
  : Where to start. Things started ok, rooms were nice, spacious and comfortable though 2 towels for 4 people so had to get more from reception. Not much of an issue as these things happen. The issue came at nearly midnight when whilst in the shower and my wife laying on the bed with 2 of our children in theirs, the locked door opens and a man walks in with his family, only stopped by the yelling of my wife who wasn't dressed. When I checked, the number on their card was indeed for our room. Apparently this was very amusing to this family, not so much to my wife who was very distressed. Once dressed I went to reception who just kept saying it can't happen, however clearly knew it had as she said she'd already allocated them to another room. We insisted she cancel all the keys which she reluctantly did, however not once did she offer an apology. On leaving we were asked how our stay was and explained what happened. This receptionist did apologise but offered nothing to try and alleviate the situation. Having complained to booking.com they were equally as useless and told us to contact the property. We pointed out that nt only had we already tried, as we'd booked through them so they should try and help. Very long story short, booking said they would come back to us and 2 weeks later, despite chasing, they still haven't. Really disappointed in booking.com for a total lack of interest in their customers but would strongly advise to avoid a hotel that is clearly not safe for it's guests.

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : The location
  : Dodo, tiny shower, old furniture, hard mattress, the room was hot with no water AC, only a tiny noisy fan. The breakfast had very limited and below average choice. The pirate feeling is nearly not existing in the bedroom (only the window curtains).

Fair
Traveller Type: Family with Young Children
  : Close to Futuroscope,clean, friendly happy staff
  : Fire Alarms at 1am after getting back at 12am