Hôtel du Château & Spa - Les Collectionneurs

Pleasant
Traveller Type: Traveling as Couple
  : The location is excellent, as was the pool facility. We didn't use the spa but it was good to have it there. The breakfast was also excellent.
  : The welcome from staff was poor - all of them around the reception desk leaving us standing awkwardly and not greeted; not a friendly reception. Later on however, individual members of staff, including some of those huddled at the desk initially, were pleasant and friendly. The room itself, a suite, was disappointing. It had a pull out sofa, presumably for use by families, but no small table, no comfy chairs, no decent tea making facilities, just a coffee machine that did odd flavours, and there was the constant sound of gamelan music from the spa next door. Almost worst of all was the music in the bar and outside area, which was loud and the two areas were all the time playing different tracks! If you were seated in the area between the two the effect was very disconcerting. We enquired from the staff who said they could do nothing about it! If we had paid less for our stay we might not have minded all this so much, but our expectations were high and these things spoilt our experience.

Wonderful
Traveller Type: Traveling as Couple
  : Excellent location and superb secure car parking. The staff were very attentive and courteous too.

Good
Traveller Type: Traveling as Couple
  : The location of this hotels was lovely, right next to the medieval walls.
  : Very compact toilet and shower

Wonderful
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Traveling as Couple
  : Breakfast. Location. Locked car port.
  : Size. Air conditioner mold. Room design. Shower soaked whole room. Lots of stairs with luggage. Tight hallways.

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children
  : It was easy to access the hotel. Although we arrived late, there was a person who helped us check-in, park the car and even made us dinner. The hotel is right across the castle, which is a big bonus, because we didn't have to walk much to access the old city. Breakfast was served at the table by two lovely ladies. They were very welcoming and helpful.
  : Our stay was enjoyable, the staff were helpful. Nothing to complain about.

Wonderful
Traveller Type: Traveling as Couple
  : The stay was brief but we enjoyed thoroughly. It was like a (beautiful) home away from home.