Garden City Cauterets Balneo

Policies

When booking more than 7 rooms, different policies and additional supplements may apply.

WiFi is available in the hotel rooms and is free of charge.

Public parking is possible at a location nearby (reservation is not possible) and costs EUR 1.20 per hour.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Parking is subject to availability due to limited spaces.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Restaurant is closed from Mon 31 Oct 2022 until Fri 16 Dec 2022
Bar is closed from Thu 08 Sept 2022 until Sun 06 Nov 2022
A damage deposit of EUR 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
City tax is payable at the residence.

Please note that guests must clean the kitchenette and the dishes before departure.

Guests sleeping on the bunk beds are recommended to be a maximum of 1.60 metres tall. Bunk beds are 160 cm x 80 cm and are for children only.

When booking 7 rooms or more, different policies and additional supplements may apply. Until 45 days before check-in, the cancellation is free of charge. From 44 to 15 days before check-in, the guests will be refunded 50% of the total amount of the reservation. From 14 days before check-in, the cancellation becomes non-refundable. A prepayment of 50% will be asked when the reservation is confirmed.