Hotel Hacienda Montenmedio

Good
Traveller Type: Solo Traveler

Very Good
Traveller Type:

Good
Traveller Type:
  : The food or lack of options was a problem. Breakfast was supposed to be included we thought, but we were told no by the restaurant staff. Decent food, pleasant staff. Biggest disappointment was the main restaurant at the Clubhouse. Would NOT recommend. Food is average at best. We were a group of 6 adults, service was good, however the menus were only in Spanish. We were in Spain of course so we did our best at google translate to English. The waiter had limited English so it was hard for him to let us know what was on the menu. We let them know that one of our guests had a fish allergy, and another couldn't have pork but they still brought out dishes that had fish that we didn't know about...fish oil, crab in one of the appis, etc. as well as others that had pork ingredients. We let them know a kindly as we could that we couldn't eat certain things and some of the dishes went untouched because of lack of communication abilities. We tried explaining but to no avail, and then were presented with the bill and fully charged for the items. We charged it to one of our rooms thinking we would just figure it out with the hotel front desk. That has so far gone nowhere. They told us that even though the hotel is part of the restaurant, they would have to take to the restaurant. And so the hamster wheel began. We were happy to pay for all the drinks as well as the dishes we ate, just not the ones that were left untouched. Its been 2 weeks and we still haven't heard back. If it weren't as $$$$$ we would've left it, but it was quite expensive especially for the quality of food. All 6 of us rated it a 4/10... would not recommend. So many other delicious options in that area.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple
  : No night time restaurant facilities and no bar facilities

Very Good
Traveller Type: Traveling as Couple
  : Everything was excellent.
  : We werent expecting to find we had quite a distance from our room to the swimming pool. Perhaps you could mention that in your advertisement. It isnt clear from the photos.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : The staff were friendly. They organized drinks for us when the restaurant closed.
  : The Hotel is somewhat away from the Golf Club where the Restaurant is. And when we were there they closed the Restaurant as there were no clients

Very Good
Traveller Type: