HQ Rooms Apartments San Vicente

Wonderful
Traveller Type: Family with Young Children
  : Huge, bright and comfortable accomodation, minutes walk from the train station and metro, and a short 15min into the centre of Valencia. The three bedrooms were all great, one with ensuite and the other two with a big shared bathroom. Large common space with a separate, equipped kitchen, and a great balcony space around the back. Very helpful staff at reception desk for a smooth check-in and assistance in renting bikes or ordering airport transfers.
  : Wifi does not reach the bedrooms or the balcony, which was a shame but not a huge issue.

Good
Traveller Type:
  : It's big and clean.
  : The space is very empty. I know it's hard to explain, but it really is empty. Payment was a hassle. USA phone numbers do not receive the links they send for payment, which turns the entire payment method into a mess. We ended up needing to send wire transfers while we were on vacation, which added to the cost of the room just in terms of wire transfer fees, which we didn't expect. Approximately 60 dollars we had 2 rooms under separate bookings, so each one needed its own wire transfer. Bring your own soap and shampoo what they provided was a very cheap and miserable product. Luckily, there is a shop just nearby where you can pick it all up. There is only a washer, not a dryer. So, plan accordingly

Good
Traveller Type: Family with Young Children
  : The space and cleanliness plus the set up and the parking
  : Lack of information. There were no instructions on how to dispose of rubbish and recyclables. Insufficient kitchen utensils- no sharp knives, no cutting board, too few cooking pots. No dish drying cloths and only one dishwasher tablet for a three day stay. Not enough toilet paper, shampoo and shower gel for 4 people for 3 days. No extra blankets. The apartment is clearly not sufficiently set up for self-catering.

Good
Traveller Type:
  : Size was very good
  : The water pressure in showers was very poor. Sound proofing was not very good and we were disturbed at 4am with other residents returning from a night out and took a good while to quieten down and other residents in the building. Pillows exceptionally hard.

Very Good
Traveller Type:
  : Spacious, airy apartment. Well-equipped kitchen. Large terrace with chairs, parasol, table and sofas. Helpful personnel. Good heating and internet connection. Within walking distance of shops and restaurants and easy access to passing taxis (which are very reasonably priced here).
  : Difficulty controlling the water temperature in the shower (long time to allow the hot water to arrive then fluctuating between hot and lukewarm.) Also the shower and bath floors were very slippery and dangerous, especially for older people. The lack of sharp knives and a cutting board in the kitchen.

Wonderful
Traveller Type: Family with Young Children
  : Clear whatsapp msg
  : Our accomodation was booked with free taxi Somehow neither booking.com nor the property organized (and paid) That made this bitter at the end

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : The apartment was spacious. That was about all.
  : Apartment was advertised in photos as having a balcony. It turned out that only 3-bedroom apartments have balconies and we rented a 2-bedroom unit. There is no way to tell this from the photographs, which is all you see before booking.The facilities provided are extremely basic. Also, the apartment is not cleaned for the duration of your stay unless you pay for it. If you run out of toilet roll, you pay for it. In fact, if you want anything else then you pay for it. The internet switched off on the last night before leaving which made flight confirmation extremely difficult. There was no after hours help to rectify this. In fact, the people at reception were extremely unhelpful, with one notable exception of the person who greeted us on arrival. She was delightful. The older colleague who lapsed into Spanish because she thought we wouldn't understand what she was saying was definitely NOT delightful.This accommodation is expensive and overpriced. It wasn't properly cleaned when we arrived and laundry from the previous occupants was found in the washing machine. There was no slip mat in the shower which was a hazard. Earlier reviews show that this hazard had been notified to the management. Nothing has been done and when we brought it to their attention, they refused to provide a slip mat because then they would have to clean it.I think it is safe to say that we won't be going back.

Very Poor
Traveller Type:

Very Good
Traveller Type:
  : Nice staff, good location, well equipped
  : From the advertisement on booking its not 100% clear what you get. There are many apartments in the building and its not clear if you get or not the lovely balconies they keep showing in the pictures.