La Quinta Menorca by PortBlue Boutique - Adults Only

Good
Traveller Type: Traveling as Couple
  : Location, pool and layout.
  : Rooms need modernising, so does the gym, better air conditioning throughout, background music around pool area.

Wonderful
Traveller Type: Traveling as Couple
  : Good facilities, good room.
  : Third time at this hotel, was a shame to see this time so many sun beds being reserved early in the mornings. Rules were not enforced.

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler
  : The staff kind and helpful (especially the restaurant staff). The room was so clean and the hotel was silent.
  : Just scrambled eggs was not good.

Very Good
Traveller Type: Traveling as Couple
  : Excellent pool and restaurant terrace. Good and helpful staff
  : Bedrooms need updating to incorporate a walk in shower.

Poor
Traveller Type: Traveling as Couple
  : The hotel is beautiful. I would have given it top rating if the following didn't happen (see the"didn't like" section).
  : I normally don't write reviews for hotels. But I feel that I have the responsibility to let the potential customers of this hotel know what I have experienced here.On the day when I was supposed to arrive in Menorca the airport was closed due to a storm. I had to land in Palma de Mallorca instead and took a ferry to Menorca the next day. After arriving in the hotel I communicated with the reception staff for the possibility of refund for the first night. After consultation with his supervisor he confirmed that the hotel agreed with the refund, but since I booked through Booking.com I had to contact Booking for the refund. And so I did. The next day I received a response from Booking saying that the Hotel didn't give them greenlight for the refund. This was incident No. 1.The hotel sent me a message through Booking.com before the start of my holiday offering airport shuttle for 140 Euros each way. I have booked for both ways. But due to the storm I couldn't take the shuttle that was booked (I believe the company didn't actually send a car to the airport due to it being closed). On the night before check out, I asked the reception whether they would charge me for the shuttle for the first half of the journey. The staff confirmed that they would not charge me, as the service wasn't provided. The same staff was handling my check-out and issued me a bill with only one way of shuttle service. Her colleague/supervisor then came over and said the bill was wrong and I had to pay for both ways as this was what was booked. So that was it. I paid 280 Euros for one 50-minute ride. That was incident No. 2.My shuttle to the airport was supposed to be at 13:10, three hours before the departure time of my flight as recommended by the hotel. However, the hotel has booked the shuttle for 13:45, which would be 35 minutes later than what they have confirmed. This was incident No. 3.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Overall we had a great week away at this hotel. Breakfast - good selection and good quality. Pool is great, comfortable loungers. Dinner, Overall good quality. The high ratings & reviews on food set a high expectation which on occasions proved slightly disappointing.
  : Evening entertainment was average and poorly attended so lacked atmosphere. Its a small, quiet hotel with nothing in particular to dislike.