Petit Palace Santa Cruz

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Very clean and comfortable with great location and super friendly staff
  : No complaints at all

Poor
Traveller Type: Traveling as Couple
  : Location
  : Rooms very small, small bed, ants, dark room, poor quality breakfast (but fresh fruit was good), waited too long for checkout

Very Good
Traveller Type: Family with Young Children
  : Good location for tourist destinations without being swamped by them.

Wonderful
Traveller Type: Traveling as Couple
  : The staff team could not have been more welcoming, helpful and efficient. The hotel is in a fabulous location for exploring the main attractions of Seville, we could walk everywhere. We were a group of friends and had triple rooms which worked out well. The Reception staff were lovely and very helpful with recommendations, making restaurant and taxi bookings. The breakfast team kept the varied buffet well stocked and were also all very friendly. The housekeeping team did a fantastic room refresh while we were at breakfast, and the whole hotel was spotless.
  : The bathroom within the room is a 'pod' formed of frosted glass, with a swing door that doesn't latch or lock shut. This was OK, but if someone gets up in the night use of the bathroom light turns the whole glass pod into a huge light, and the lack of door closure and thin walls means there is a perceived lack of privacy - fine for family and very close friends. There is a set if recycling bins below the windows which local bars and restaurants fill with glass all through the night, and they are very noisily emptied in the early hours. Not something the hotel can control, and friends using earplugs were undisturbed, but we had our balcony doors open so it was very loud! Perhaps rooms on the other side would be fine (we were 114)

Good
Traveller Type: Traveling as Couple
  : Location location location. Nice breakfast, too.
  : We took the upgrade offer but it looks like it was just a family room with bunks that didn't sell. Not much value to us.

Wonderful
Traveller Type: Traveling as Couple
  : The location of the hotel is great, it is in a walking distance of all the main attractions of Seville. We liked our room, the bed was comfy. The reception staff was very friendly, especially Rodrigo, who gave us great recommendations for what to visit around. We took the hotel breakfast on one morning, it was quite nice, they had also some alternatives for people with diets (gluten free, lactose free..) which is a nice effort.

Good
Traveller Type:
  : Great location for Seville old town
  : Don't like the bathroom door, which has no lock or latch on it and offered no privacy from whoever you're sharing with

Wonderful
Traveller Type: Traveling as Couple
  : Location was great but breakfast was ok

Wonderful
Traveller Type: Family with Young Children