Agroturismo Can Guillem

Fair
Traveller Type: Solo Traveler
  : Rception got there a day late because the plane could not land so lost a night .. they didnt even acknowledge it .. like nothing happened . The place has potential but just but .

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful finca in the most stunning setting, the gardens & pool area are so relaxing and peaceful. The staff also made our stay so wonderful, attentive and friendly but without being over the top. Great breakfast was served outside amongst pink bougainvillea and bamboo trees. We really didnt want to leave. Highly recommend.

Good
Traveller Type: Family with Young Children
  : The property was really pretty and we had the largest bungalow with a jacuzzi. It was traditional and very quiet. Staff were lovely and breakfast was nice.
  : They didnt tell us the drinks in the fridge werent complimentary so we had a to pay 128 for a few cans of drink which was really frustrating!

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : Not much
  : My family, our friend and her young daughter have just returned from 4 days of hell at Can Guillem. We made this booking due to our flight being cancelled in the air traffic control nightmare so not much choice with it being the height of season. We went with Can Guillem as it seemed to look safe, clean and child friendly. How wrong we were!From the get go we were treated as total inconveniences. Really passive aggressive welcome(If you can call it that) on arrival.We were given no information about facilities, rooms and grounds. On being walked over to our room I found myself apologizing for the last minute booking. To which the manager said last minute, try last secondI mean, come on, this is a hotel that we have paid a lot of money for. Not to mention we are clearly tired, stressed and needing to calm our young children after a day of airport madness.The room my Daughter and I stayed in was dark, damp and had such an overbearing air freshener smell (to hide the damp)it made us feel very unwell. This was supposedly the nicest room of the three.Breakfast was supposed to start at 8am so when we arrived the next morning with three very hungry young children we were told they werent ready and to come back later. Breakfast is from 8am not at 8am, I was told.Eventually when we did come back we were shocked to find a really poor choice of buffet which all seemed like very basic, cheap produce from Lidil and stale. Burnt croissants, stale milk, awful awful AWFUL coffee, wasps floating in the juices and were flying just about everywhere. Very unfriendly staff who literally tutted in our faces if we asked for something as basic as a fork or napkin.As we were pretty much stranded at this place we tried to make the most of it by staying by the pool with the children. To start the pool was absolutely filthy. There were these odd mattresses / loungers which were covered in filthy sheets. The parasol broke and nearly hit my three year old son in the face.

Very Good
Traveller Type: Traveling as Couple
  : Charming and calm building and surroundings. Perfect breakfast. Friendly staff. Good location.
  : The bed was too short for tall people. Bathroom might need an update.

Very Good
Traveller Type: Solo Traveler
  : Everything, except interior room with no windows!!

Good
Traveller Type: Traveling as Couple
  : Welcome warm

Wonderful
Traveller Type: Family with Young Children
  : Amazing breakfast, helpful, friendly staff

Wonderful
Traveller Type: Traveling as Couple
  : Lovely breakfast, friendly staff, clean room, accessibility
  : Some mosquitos and we could hear the sound of some neighbours when arriving (little bit noisy, but definitely not a big issue :-))