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Santa Catalina a Royal Hideaway Hotel 5*GL

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Santa Catalina a Royal Hideaway Hotel 5*GL

León Y Castillo 227, San Agustin, 35005, Spain

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Santa Catalina a Royal Hideaway Hotel 5*GL - San Agustin

Santa Catalina a Royal Hideaway Hotel 5*GL is situated in Las Palmas de Gran Canaria a 5-minute walk from Las Palmas Marina and surrounded by extensive gardens. This hotel features an outdoor pool 3 restaurants a rooftop bar a wellness centre and free WiFi. The spacious air-conditioned rooms have flat screen TV and a bathroom with a rain-effect shower. Most have balcony or terrace with garden views. The Santa Catalina’s wellness centre offers hot tubs Turkish baths and beauty treatments.

A fitness centre is available for free. Guests can access the spa for an extra cost. Santa Catalina a Royal Hideaway Hotel 5*GL features 3 restaurants: Poemas offering gourmet cuisine 1890 La Bodeguita specialised in tapas and Camarote featuring a cuisine based in local products. Guest can also enjoy a cocktail in the piano bar Carabela and in the Alis Roof Top Bar. Santa Catalina a Royal Hideaway Hotel 5*GL is a 10-minute drive from Puerto de la Luz and Las Canteras Beach.

Vegueta historic district is also a 10-minute drive away. Gran Canaria Airport is a 20-minute drive from the hotel.

Rooms Types

Junior Suite Premium

Type: Suite

Room Size: 32 m²

Bed: 1 extra-large double bed

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Premium Junior Suite Single Use

Type: Suite

Room Size: 32 m²

Bed: 1 large double bed

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Junior Suite

Type: Suite

Room Size: 30 m²

Bed: 2 single beds

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Suite

Type: Suite

Room Size: 40 m²

Bed: 2 single beds

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Deluxe Suite

Type: Suite

Room Size: 45 m²

Bed: 1 extra-large double bed

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Highlights

Great food & dining

Great Breakfast

Front desk [24-hour]

Great for activities

Located in heart of San Agustin

Facilities

Business Facilities

✔ Meeting/Banquet Facilities
✔ Fax/Photocopying

Cleaning Services

✔ Daily Housekeeping
✔ Dry Cleaning
✔ Laundry
✔ Ironing Service

Cleanliness & disinfection

✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus
✔ Guest Accommodation Sealed After Cleaning
✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Property Cleaned By Professional Cleaning Companies
✔ Guest Accommodation Disinfected Between Stays

Common Areas

✔ Garden
✔ Terrace

Entertainment & Family Services

✔ Babysitting/Child Services

Food & Drink

✔ Restaurant
✔ Bar
✔ Snack Bar
✔ Special Diet Meals (on Request)
✔ Breakfast In The Room
✔ Room Service

Food & drink safety

✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Physical Distancing In Dining Areas
✔ Food Can Be Delivered To Guest Accommodation

Front Desk Services

✔ ATM On Site
✔ Concierge
✔ Tour Desk
✔ Currency Exchange
✔ Baggage Storage
✔ 24-hour Front Desk
✔ Newspapers
✔ Valet Parking

General

✔ Parking
✔ WiFi In All Areas
✔ Parking On Site
✔ Private Parking

Miscellaneous

✔ Hypoallergenic Room Available
✔ Smoke-free Property
✔ VIP Room Facilities
✔ Bridal Suite
✔ Air Conditioning
✔ Facilities For Disabled Guests
✔ Heating
✔ Designated Smoking Area
✔ Non-smoking Rooms
✔ Family Rooms
✔ Elevator

Physical distancing

✔ Contactless Check-in/out
✔ Mobile App For Room Service
✔ Cashless Payment Available
✔ Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas
✔ Physical Distancing Rules Followed

Pool and Spa

✔ Sauna
✔ Pool Bar
✔ Plunge Pool
✔ Massage
✔ Solarium
✔ Outdoor Pool
✔ Fitness Center
✔ Shallow End
✔ Rooftop Pool
✔ Hot Tub/Jacuzzi
✔ Outdoor Pool (year-round)
✔ Pool/Beach Towels

Safety & security

✔ Security Alarm
✔ CCTV Outside Property
✔ Smoke Alarms
✔ Fire Extinguishers
✔ Safe
✔ 24-hour Security
✔ CCTV In Common Areas

Safety features

✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ Process In Place To Check Health Of Guests
✔ Access To Healthcare Professionals
✔ Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
✔ First Aid Kits Available
✔ Face Masks For Guests Available
✔ Hand Sanitizer In Guest Accommodation And Common Areas

Services

✔ Internet
✔ WiFi
✔ Free WiFi

Transportation

✔ Airport Shuttle
✔ Airport Shuttle (additional Charge)
✔ Car Rental

Property Surroundings
León Y Castillo 227, San Agustin, 35005, Spain

Famous

Park & Beaches

Closest Airports

Policies

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Santa Catalina, a Royal Hideaway Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
When booking half board, please note that drinks are not included.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please note that children under 18 are not allowed in the wellness center and in the Alis rooftop bar.

Access to the Alis rooftop pool from 10:00 to 17:30 is restricted to guests staying in a Suite or Junior Suite.

Santa Catalina A Royal Hideaway Hotel 5*GL FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 14:00 and check-out can be done until 12:00.

What are some popular tourists attractions nearby Santa Catalina a Royal Hideaway Hotel 5*GL - San Agustin? Interesting place to explore in close proximity to the Hotel are Union Deportiva Las Palmas, Museo Elder de la Ciencia y la Tecnologia, Centro Comercial El Muelle, Centro Comercial Las Arenas, Calle Triana, Centro Atlantico de Arte Moderno, Museum Canario, Casa Museo Colon, Casa de Colon, Palacio Episcopal and others.

What amenities/facilities are offered for guests at this hotel? The Hotel offers Breakfast in the room, Parking, Parking on site, Fitness center, Hot tub/Jacuzzi, Swimming pool.

What eating options are available at the property? Guests can enjoy Restaurant, Bar, Snack bar, Special diet meals (on request), Breakfast in the room, Room service.

Does the Hotel - Santa Catalina a Royal Hideaway Hotel 5*GL have on-site parking facility? Yes, Parking facility available on-site.

Do guests get exercising facility on-site? Yes, guests have enjoy Fitness center .

Do the hotel offers any business services? Yes, hotel offers Meeting/Banquet facilities, Fax/Photocopying.