UHC Arinsal Family Complex

Policies

WiFi is available in the hotel rooms and is free of charge.

Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform UHC Arinsal Family Complex in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of EUR 300 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Guests are kindly requested to collect keys at the central offices of Universal Holiday Centre, which are located at Avenida Pere Molas, 3, Salou (Tarragona).

Arrivals after 19:30 must complete a registration form and pay the full amount at least 48 hours before arrival. There is an extra fee of EUR 50. The keys can then be collected from a key box at the office at any time after 19:30. The property will contact you for further details.

Please note that guests are requested to leave the apartment in the same conditions that they find it or charges will be applied.

Please note, optional cleaning is available for an extra cost.