ALEGRIA Costa Ballena AquaFun Hotel

Policies

WiFi is available in public areas and is free of charge.

Public parking is possible on site (reservation is not possible) and charges may be applicable.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
When booking more than 5 rooms, different policies and additional supplements may apply.

Please note the following restrictions for water slides:
- minimum height: 1.20 m;
- maximum weight: 110 kg.

Pleasse note water park is open from 15 April 2022 - 1st June 2022 just on Saturdays & Sundays ( as long as the weather conditions allow it). Official opening will be from 1st June 2022 until 11 September 2022

When travelling with pets, please note that an extra charge of EUR 10 per pet per night applies. A maximum of 1 pet per room with a maximum weight of 8 kg is permitted.