Hotel Jardín Tecina

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Great location, very friendly staff, food on the whole was great, if you get the right room, then its excellent.
  : If you dont get an updated room, then the rooms are very poor, tired and have a musty, unpleasant smell.

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : Upon arrival the reception could not find our reservation made with booking.com.They notified me they will need to create a new booking in their system. It took 1.5 hours for them to find us a room and do the admin. Not a great start given it was late in the day and we have been traveling with a small child (all day). At one point when my child went to play in the pool (while we were waiting) and got cold I asked for a towel and I was told by a receptionist per verbatim Lady, you need to respect our rules the pool is now closed and you dont even have a booking hereThey ended up giving us a basic room but charged the amount for the room that we originally booked via booking.com. There was no word that we have been downgraded when the receptionist took a payment and gave us keys. It took me quite a few hours over the next two days on the phone to booking.com and the hotel (!) to understand whats going on and at the very least to get back a difference in price between the rooms.I have originally booked what they called a comfort room with a sea view. We were given a basic (standard) rooms (changed twice) with no windows, blocked showers and a leaking conditioner. Keeping in mind we only stayed there for 3 nights I spent most of the time stressing out about the situation instead of enjoying family break and spending time with my son. Both hotel and booking.com havent accepted the responsibility for what happened. After 2 or 3 calls booking.com made the hotel refund the difference in price between the rooms we booked/paid for and were given.When I tried to speak to the hotel about this, they refused to recognise they need to refund saying that since I accepted the price with booking.com this what they will charge regardless of what room they gave us. When I requested a meeting with the hotel manager, I was told he was too busy. In essence that was a ruined holiday.
  : Dirty PVC lined (not tiled) pools.Broken room facilities. We had blocked shower and running air conditioning on the same day Some of the restaurant staff is simply untrained. We asked for a table outside and were told they booked it for us. Upon arrival they said we cannot sit outside huge terrace with a couple of dozens empty tables. They simply were too lazy to dress a table. It took calling a manager and waiting 20 to have a dinner out.

Very Good
Traveller Type: Family with Young Children
  : The lunch options while generous weren't of top quality. Grilled food seemed so oily. Not enough choice in lunch for kids.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : I truly enjoyed the amazing gardens and views over the ocean. The elevator built into the cliff and taking clients to the beach was a nice surprise.

Wonderful
Traveller Type: Solo Traveler
  : Beautiful gardens surround the hotel and the ambience is calm and relaxing. The breakfast is excellent and the rooms are large and comfortable with a balcony and mini bar.
  : Dinner time was busy. If you want a more intimate dining experience I would recommend one of the smaller restaurants.