Villa Alegria

Fair
Traveller Type: Family with Young Children
  : The space was great and suited two familys well in terms of bedrooms and bathrooms. The outdoor space was lovely. private and plenty of space for children to run around in. good fridge space.the air con worked well.
  : the swimming pool wasnt very clean when we arrived. we were told that the cleaner would come on day 8 or 9 (of a 10 day stay, which is not good enough). I had to try and clean the pool myself with little equipment and it was particularly bad due to kalima. I sent photos of this to the management company but was ignored. The pool cleaner never came. We didnt use the pool in the last few days as it was so dirty and the level had dropped by two inches so the filtration system didnt even work. The kitchen only has one plug socket and was very poorly equipped for a house for eight people. we had to ask for more forks as there were only 5. A mish mash of glassesonly 5 wine glasses and 5 mugs. Nothing to sweep or clean with (we eventually found a discarded dustpan and brush outside). the communal bathroom shower head was in bits lying in the tray.it states there is satellite tv. this is non existent, so we spent an hour connecting the tv to the internet so we could Samsung cast our phones. there is clearly a damp issue downstairs and on our last day water started pouring through the bedroom ceiling. this is clearly a pre existing problem that has never been fixed as there was mould and flaking pain there already. I suggest that the management company spends some time in the house, as many things need money spending on them and smartening up.for two thousand pounds we were left disappointed with the first holiday we have had in three years.