SBH Hotel Royal Mónica

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Solo Traveler
  : Good value for money, plenty of parking space mediocre food
  : Broken tiles everywhere, pool is small,

Very Poor
Traveller Type: Family with Young Children
  : we are a family or 2 adults, a baby and 2 toddlers . we booked two room as we always do on holidays. when we got to the hotel the two ladies at the reception told us we were going to stay in two different rooms. wait, is this really happening? we r a family of five . after a long flight with three kids you really dont want to have this sort of issue. we all needed a rest . anyway, we booked two rooms and you guys place us in two different rooms??????? what sort of holidays is that? disgrace. horrible. never again , this is the first time in years of travelling on holidays that such a thing like this happened, the hotel staff blamed on Booking.com saying they never let the hotel know we were a family . it doesnt make sense to me . the only good things about the hotel are the restaurant staff and the food , they never clean the rooms, they just change towels and make the bed , not even soup bar to wash hands was given after they were gone. bad reception and extremely bad management. never again and Ill write reviews everywhere about what happened , oh and guess what ? we stayed in two separate rooms far far far from where I thought we were going to stay, hundreds of steps to climb with a baby and no lift or pram facility . horrible experience. if you are a family looking for a nice clean hotel , good reception , good people to manage any issue that comes on the way , dont stay there . be also aware that if you book two rooms they can and will place you guys in two different room apart from each other , even in different floors.
  : location is too far from the rest of the island , rooms dont get clean and rude reception staff, and they never sorted us out by putting us in a two bedroom suite all together. they actually dont care

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Traveling as Couple
  : The staff and the sea view rooms. Rooms were also clean.
  : Food didnt have much choice, it was bland and cold for breakfast, lunch and dinner, no air con and lack of facilities

Pleasant
Traveller Type: Family with Young Children