N&A Velázquez 5BDR Independent Villa

Very Good
Traveller Type: Family with Young Children
  : Great location, very spacious and comfortable villa which was well equipped.
  : The decor in the villa was a little tired looking but it didn't spoil our holiday in any way.

Very Good
Traveller Type: Family with Young Children
  : great property and finished to a high standard.
  : one issue with hot water but was easily sorted. some enhanced cleaning would improve appearance but its still great!

Very Good
Traveller Type:
  : Pool abs outside areas we're very comfortable
  : The inside and outside needs repainting to look good it looks a little tired .Also only 1 hairdryer worked need at least 3 in that size of villa

Wonderful
Traveller Type:
  : great location facilities excellent, plenty of cutlery, plates etc everything you could have wanted
  : just needs a bit of a decoration throughout but understandable as we have just come out of Covid and probably had no rental income for a long period. it did not spoilt our 3 week stay

Fair
Traveller Type:
  : The villa was as advertised. Spacious, well equipped and ideally located. We arrived on Friday 24th at approximately 9.00pm and were met by the managing agent who collected the damages deposit. On Monday 27th we were sent a text informing us that a maintainace man would be calling between 5.00 and 6.00 to attend to an outstanding problem. We returned from the beach at 4.30 to find the man just leaving having poured industrial drain cleaner down all the shower and sinks waste pipes. Unaware of what had been done we went into the building and our eyes were streaming from the toxic fumes. We contacted the managing agent who said we shouldnt use the bathrooms for 2 hours. This was apparently a job that had needed doing prior to our booking date and we wondered why they had not done it on Friday 24th as they had had an unoccupied villa until 9.00 pm.After the required wait my daughter took a shower and water cascaded down through the ceiling, down the walls and into the electrical wiring in the entrance hall. We have a video of this. We contacted the agent who said he would send someone. He couldnt come himself as he was in a meeting. That was the last we heard from him.Luckily a maintenance man , Jesus , arrived to deal with the lawn sprinklers and was confronted with the problem about which he was totally unaware. He was very friendly and conscientious and carried out temporary repairs .We arrived late at night to be met by a credit card machine but not even a bottle of water and left without a single call to see if we were ok. Obviously his meeting must have been a long one.

Wonderful
Traveller Type:
  : Everything is a great location within walking distance of everywhere
  : Our flight arrived early but we could not get access to the Villa till 3.30 it would have been great if we could have dropped off our bags and come back to do the check-inn Some of the locks on the outer security gates need to be replaced as they were very difficult to open and close and the lock on the Kitchen door to the yard needs replacing or fixing apart from them minor things the place was excellent