Fidalsa Guardamar Resort

Wonderful
Traveller Type: Family with Young Children
  : The apartment is made paying attention to all the details, qualitative materials, is very big, and has pointed on all our requests. The terrace was a plus. Regarding outside, very close parking, a beautiful and quiet pool area, just 2 minutes by car to reach the beach. I really recommend

Pleasant
Traveller Type: Family with Young Children
  : Lovely spacious apartment in a very nice complex.
  : We had to collect the keys from Fidalsas office, but in the information it states collection is from a key box at the property. There was no information for the apartment e.g how to use the tv, air con etc, surrounding area, closest supermarket, instructions on how to get to the outdoor pool without using stairs, where the indoor pool was. The air con clearly has a restrictor as we could not control it and even when set at the lowest temperature it made no difference. As a consequence nights were a little uncomfortable. If there had been floor fans available that would have made a huge difference. There was no change of bed sheets or towels. Bed sheets did not fit the beds properly so the fitted sheet kept coming off. The beds are very small doubles. The keys and locks were a nightmare at times, we struggled to get into the pool area because our key wouldnt work properly. In fact having only one set of keys was also a big problem as our group did not always want to do the same thing, but we had to keep baring in mind that if someone wanted to go to the pool and others went out, the person by the pool would have to wait to get back into the apartment or those that had gone out would have to go and get the keys from the person by the pool. 2 sets of keys really should be provided. A little welcome pack of a large bottle of water, bread, milk, tea/coffee would have been appreciated. Info on restaurants/takeaways who deliver etc. Little touches that make a big difference. Its such a shame that with a little more thought this would be a fab place to stay.

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Big and clean apartment, good location and not far away from the shops, easy acces to highway. The apartment is quite close to the sea, by walk and just 5 min. by car. The location is good for kids, as at the time we were there, there were many families with kids, there is also a little swimming pool for kids and it is not deep. Internet worked without any problems and a/c saved us in july. It is a quite place, we did not have any problems with extra noise.
  : A little minus for us was, that we did not have a vacuum cleaner, it would be very nice! You get only one set of keys and if somebody wants to go swim and somebody stays at home ... one have to let another out of the apartment and property doors and the door to the swimming pool location. A little bit uncomfortable. Fridge is deffently not cooling enough, it is around +10.

Good
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : Spacious apartment and balcony. Good balcony furniture. Good kitchen equipments.
  : Bad key system- only one key and many hard to open doors and gates.Also there is no oportunity to rent tennis/golf equipments.

Wonderful
Traveller Type: Family with Young Children
  : The location was great and the complex was in really good condition with great facilities.The view from the balcony was a treat and the roller blinds helped with the sun.
  : We struggled with only one set of keys, we didn't know any codes to open the doors and there were 6 adults so we battled with only one set of keys. The doors/ locks were really tricky to open so we struggled to get the doors unlocked sometimes. We didn't like that you couldn't swim between 3pm and 5pm.

Fair
Traveller Type: Family with Young Children
  : The flat, pool and paddle court are very nice.
  : The gym, sauna and other facilities were out of order and not in use. I would have expected for us to know this before renting the property. Agree with other comments about keys. You only get a set of keys and you need them to go to the pool/paddle court.Also, Im not happy with the customer service provided by Fidalsa. We had issues with the keys (they left the wrong set of keys in the collection box) and took over 40min to get a response. There isnt a phone number that you can call, it is all via Whatsapp. The lifeguard (Cesar) and concierge were great and very helpful.

Very Good
Traveller Type: Traveling as Couple
  : The property, grounds and facilities were of a very high standard. The pool area and gardens were well looked after by a grounds man. the flat has the most fantastic shower and jacuzzi bath, the aircon is cool and the flat is very spacious. We had a very nice stay in the apartment which is of a very high standard. A little welcome booklet with pool times, taxis would be useful. The balcony and terrace are lovely and get the sun later in the day where you can sit and have a glass of wine in the peaceful surroundings, overall a lovely stay.
  : The keys are a bit of a nightmare, having one set and having to go everywhere together or run about letting each other through gates is a complete pain. The beds are not of great quality and although fine for a short stay my husband and i had to sleep in separate rooms for any chance of a decent sleep. The frames are cheap and for a property of this standard need to be improved upon. Whilst there are two pools in the photo and a hot tub these are not open at the same time, so you can have only a cold tub in the summer by the outdoor pool, which should be made clearer on the site.

Good
Traveller Type: Family with Young Children
  : the rooms had a good layout, nice balcony, near pool area, near beach
  : construction site nearby with a lot of noice until 6:30, the madras in one room was extremely soft, no hot water the first days (heater was on timer that was not set properly), indoor pool area closed for season, door lock on the outer glassdoor was very worn (took long time to open sometimes), outdoor pool area had only cold water