La Palma - Teneguía Princess

Pleasant
Traveller Type: Traveling as Couple
  : Staff was friendly- overall. Some really nice. Few exceptions, who seemed bored. Room cleaning was below par and in 5 days, despite repeated requests, simply refused to replenish in room coffee stuff.
  : Run down impression. Seem to save money on items like in room towels so old and worn I would use them as rags to wash my cars!! Also, they discriminate against Booking.com guests, offering worse rooms and admitting to it.

Very Poor
Traveller Type: Traveling as Couple
  : Never left a bad insight about a hotel in my booking life. But this time it is the time to do it.People who were smoking drugs inside the room next to mine.. and rooms are communicated internally with a double door, so the smoke was coming. I warned to the reception about this and they moved me to another room the day before I was leaving, I had to package everything to do it again one day later, and they decided to keep in the same room the another group because they have been for long duration. At least they could upgrade the room, but it was not the case because of that, but this ruined my last day.2. Worst AI i saw, if you want an orange juice in the breakfast you need to pay it. They dont leave you a water of bottle and the room, so they recommend you to buy them an empty plastic bottle with their logo to fill it. 3. They have some restaurants inside of the hotel, as other brands have for free since it is All inclusive(at least is very exclusive, in that case I can understand it), But in this case if you want to book, you need to pay 18eur each(3 options to pay, 1 included :/) , so just one option in the AI. 4. I tried 3 times to drink a mojito/caipirinha from the machine you need to do it by yourself(they dont do it in the bars), but it was empty in different places in different times, it was funny to see different people getting water thinking it was mojito till they tasted in the sofas).5. Rooms are quite old.. and they have a machine to buy cigarretes in the bar so imagine the show. If you are coming to the island there are better options, cheaper or not cheaper, but they will be better options.

Wonderful
Traveller Type: Family with Young Children
  : great place, plenty ofspace, large swimming pools, great views.
  : a bit far from everything else

Good
Traveller Type: Family with Young Children
  : brekfast
  : lunch, diner, cold pools, management staff

Wonderful
Traveller Type: Family with Young Children
  : Very nice place with good food, heated pool and nice weather. Take a room with a view, amazing sunsets from the balcony.
  : The information about different happenings was trough qr-codes.

Very Good
Traveller Type: Family with Young Children
  : Location, facilities, swimming polls, amazing gym
  : No beach or possibility to swim in the sea

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : It was dirty, the staff was not friendly and the food was terrible

Wonderful
Traveller Type: Family with Young Children
  : We spent very nice time here, kids club has a lot of activities, pools area was nice and with lot of sunbeds and umbrellas. Staff was very friendly and food was also good. There was a variety of the food every evening. Beach is reachable, we had a car, so with no problem.
  : nothing

Good
Traveller Type: Family with Young Children
  : Nice location Nice pools Rooms are OK
  : Organization of restaurant - terrible . Especially security controling permanently in the restaurant Reception not friendly nor helpful