Olala Mini Hotel

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : The place was clean and close to a metro station. They also provided with water bottles, tea and coffee. There is AC and heating as well. I was expecting twin beds but I may have read it wrong, got a bed for 2 people instead.
  : There was a strange lighting right behind the bed, near the head, which kept on blinking every few seconds. Had to figure out how to turn that off but even then, it kept blinking every 2 min or so.

Very Good
Traveller Type: Solo Traveler
  : comfortable and close to the camp now

Good
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Solo Traveler
  : It was clean and quiet.
  : The Check in process was all online, their links to security deposit didn't work, the code to the room door wasn't correct. It took > 1.5 hours to get in and settled. Horrible experience.

Poor
Traveller Type:
  : Upon arriving at the mini hotel late in the evening the code which was given to us to open the door did not work. I called their support, Jesus who was very helpful but after an hour of waiting we were told we could stay at a propety near by cause they were unable to unlock the room. We were told we'd be contacted in the morning about gaining access into our originally booked room. I was working from the temporary accomodation and without any warning or knock a cleaning lady entered the room [this is not ok]. I dont know who got a bigger fright but she did not speak english but called the receptionist from Olala mini hotel who in turn messaged me. They said they tried calling me which is not true as I had my phone on me. I was told i need to leave the room because other people would be checking in. I told them I'm working and need confirmation that I would have access to my original room. They confirmed saying the problem was resolved. When went to the mini hotel someone was still trying to fix the door, so no I could not work from my room but from the corridor while they were trying to fix the problem. 30-45mins later (while I was still in my meeting) they said they can't fix the keypad but would give us a physical key instead. I eventually was able to enter my room and work from there. I was given an apology basket containing wine and chocolate which is a nice gesture but not enough when it interfers with work. The next day during my hour long lunch break I deceided to walk around the neighbourhood. When I wanted to enter the hotel from the main entrance the code they provided me with did not work, luckily there was a cleaning staff who about after 5mins opened the door for me and advised me contact their whatsapp number for a new code. The staff are nice and the rooms are clean but this was just too much additional stress for a work vacation.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type:
  : The worst experience I've ever had with booking a hotelroom. DO NOT BOOK THIS!!!! The customer service is useless and they do not want to help you at all, they just throw you around for days and does not answer any of the questions asked. I would never book this again and I advise everyone to stay away

Poor
Traveller Type: Business Traveler
  : The room was nice but not clean shits
  : Cleaning