Seramar Hotel Luna - Luna Park Adults Only

Wonderful
Traveller Type: Family with Young Children
  : The staff was very nice, the location was good close to everything, we had half board it was alright a lot of options even for vegetarian the breakfast could be better in terms of more fruit
  : nothing

Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type:

Very Good
Traveller Type:
  : location is fantastic, food is good. there are entertainment in the hotel, like kareoke in the bar and dance night however they do not advertise it. there is a good size balcony to dry wet clothes which made my life much easier.
  : we had to pay for every drink at dinner time, even for water. breakfast drinks were free, however long queues. air conditioning was leaking on my friends room, so we complained to the reception and they sorted it out

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : The hotel was clean, rooms were cleaned everyday and beds made , shower clean & air con worked
  : The beds were the most uncomfortable thing I have ever slept on, Ive come home with a bad back & Im only 38 so I would hate to know how I would feel if I was older they were 2 singles one of them higher than the other , the higher one was abit more comfortable but still not great but also meaning we couldnt get close to each other in bed because the beds were different heights. Breakfast was chaos, you get 2 hours for breakfast but theres not enough tables for everyone when the hotel is full so you cant always sit down, we paid for breakfast but only ate there twice it was just too busy. Hotel says its adults only but this is 16+ on day 2 a coach full of students arrived on what looked like a school trip making the hotel very rowdy these children didnt even look 16 and certainly werent 18 I was under the impression adults only meant 18 +. The largest pool was closed off so once the students arrived the pool area was very busy not enough space in or around the pool and really rowdy there was no way you could relax around the pool. A couple of the staff members were rude & unhelpful At the front desk. I very rarely write reviews unless they are really great or really bad and this has got to of been one of the worst hotels I have ever stayed in. I complained to the hotel didnt get an apology and even said they hoped to see me again, they certainly will not be. If you are looking for a chilled holiday this is not the place if you want rowdy party life this could be the place for you if you dont mind sleeping on stone slabs