Blue Bilbao

Disappointing
Traveller Type: Traveling as Couple
  : Location, easy check-in, luggage storage
  : It is highly overpriced for what you get. Not clean (long black hairs in bed and in bath, dirty floor, stains on bedside table, etc). Very bad smell overall. The bathroom is very different from the pics on booking, its not nice, shower broken, ventillation very weak, thus always humid, towels never dry. There is a very loud niose whenever you open water, flush toilet. There is a window, but you cant open it (not even the shutters) absolutely no fresh air or natural light. You cant even see how the weather is outside. Walls are like paper, you can hear everything from the corridor, people slamming doors, coming and going and talking at night.

Very Good
Traveller Type: Traveling as Couple
  : Great location

Very Good
Traveller Type: Traveling as Couple
  : Central. Good communication with company. Simple . Clean
  : Slippery shower. Drink dispenser in kitchen didnt work. 1 part of shower broken

Very Poor
Traveller Type: Business Traveler
  : The spot is great, the taxi cannot reach though.
  : The room was not quite clean. It was cold and the heaters didn't work. There was an annoying smell (detergent?) that made me feel sick.Too expensive for the services

Poor
Traveller Type: Solo Traveler
  : Great location in the old town. Easy entrance to the building, the hotel area, and the room with just one code. Everything is new and clean. I liked the foam mattress, though the bedframe is shaky. The bed linen is snow white. There is a grocery store just meters from the entrance. 5 min away distance to the taxi stand on smooth pavement with your wheeled bags.
  : Pocket size rooms, if you want to spread out use your pockets. No sound isolation. Poor and ugly view from the window. Poor guest service. What is (according to your info) 200 hundred meters away from the entrance where I can see you because the desk is not staffed? I tried to find out over the phone how I could find where you were located and both times you hung up on me. Shower drain clogged was not promptly addressed. Turning on the TV is like starting a car with dying ignition. The water drain pipe behind the wall next to my bed produced occasionally some annoying melodic sounds. General area is poorly equipped and not all is functional but the refrigerator is ok. Way too expensive for the place.

Very Good
Traveller Type: Solo Traveler
  : The location , so near to Plaza Nueva.
  : The entry code for the apartment via WhatsApp took 3 days to arrive. This meant I had to phone the agency to gain entry which even then was complicated as the key pad did not initially recognise the number code..