Gemelos XII - Fincas Arena

Policies

WiFi is available in some hotel rooms and costs EUR 3.15 per 24 hours.

Private parking is possible at a location nearby (reservation is needed) and costs EUR 10 per day.

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 3 years old stay for € 3 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a residential area and guests are asked to refrain from excessive noise.
This property will not accommodate hen, stag or similar parties.
Please inform Gemelos XII - Fincas Arena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Swimming pool #1 is closed from Wed 16 Sept 2020 until Tue 15 Jun 2021
A damage deposit of EUR 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The seasonal outdoor pool and children’s pool are open from 15 June to 15 September.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.