Hotel Rheingold Garni

Very Good
Traveller Type: Traveling as Couple
  : Great location , close to the lake and close to Badenparadies
  : The mattress from the bed has the spring noticeable on the edges

Good
Traveller Type:
  : Very friendly and talkative host.Very quite during the night and we enjoyed the balcony that was available in our room.
  : The property looks and feels quite old.

Wonderful
Traveller Type: Traveling as Couple
  : Very well decorated and maintained. People running the hotel are also very nice.

Very Good
Traveller Type: Solo Traveler
  : Good hotel, clean and organized near the lake with basic amenities

Good
Traveller Type: Traveling as Couple
  : Nice room with a lovely view. Great location, everything we need in a 2 minute walk. Very good breakfast. We were offered a room upgrade with a balcony and great view. The kind lovely staff member with the beautiful smile on duty in the mornings, who went a long way to compensate for the behaviour of his colleague.
  : The older staff member on duty in the evening who seemed to think he was a comedian. After a long hot stressful day of train travel we arrived at 8pm, 2 hours later than stated on Booking.com, which due to travel stress I forgot to change. For a B&B run by an individual I would understand why this would be a problem but not for a hotel. Instead of asking if we were ok or anything had happened, the staff member started making jokes like our room was no longer available because of this delay. This should also not have been a problem, it would have been paid whether we showed up or not. After we eventually established that we still had a room, he then gave us the room introduction in German, and only *after* watching me translate for my mother, told us all the other languages he could have done it in. The overall impression was extremely unprofessional and at that point in the day neither of us appreciated having to play silly buggers with Basil Fawlty's Swabian cousin.Without this experience we would give the place a 9 or 10 and definitely recommend it. With it, I think I will stay somewhere else next time.

Very Good
Traveller Type: Traveling as Couple