Landhaus Zu den Rothen Forellen

Wonderful
Traveller Type: Family with Young Children
  : Excellent location by the lakeside. The rooms were comfortable. But the absence of fans an d ACs in the room was uncomfortable in this hot weather.

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : breakfast was really good
  : separated mattraces on one bed were moving a lot, one of apples in the room was rotten

Fair
Traveller Type: Business Traveler
  : Site

Wonderful
Traveller Type: Family with Young Children
  : Fantastic breakfast a lot of variety, very friendly staff aspecially Steffi was amazing! Room was nice and spacious as requested! Wellness and swimming pool is great!!
  : Missing power sockets next to the bed to charge phones. A la carte menu restaurant is overpriced. Maincourse took 1,5 hour...

Wonderful
Traveller Type: Family with Young Children
  : Food was excellent but overpriced
  : Food was excellent but overpriced

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : The hotel is very central location of Ilsenburg with a lot of hiking and walking paths. The staff was very kind, caring and helpful. The rooms are quite large as well as clean and well equipped with any amenities.
  : The spa area is quite old and not renovated, actually we expected more for the worth of the money. Unfortunately during our 3rd day of stay, I was tested covid positive and we decided to drive back home not to risk anyone at the hotel where there are a lot of elderly people. The hotel told us that they could have offered a voucher for the 3rd day unless the booking would have been made through hotel's website but not from Booking.com. Therefore, we had to pay the full amount of that day (265 euro) We communicated this issue with the Booking.com by expecting a positive outcome however the customer support was informed by the hotel reception that there was no communication about the voucher at all! Considering a loyal customer of Booking.com, we were expecting that they could take some liability for the satisfaction of their customers and provide a voucher on behalf of the hotel but it seems they do not care that much either. So, therefore we have decided to minimize our activities through Booking.com and look for other alternatives as well as websites of the hotels.

Very Good
Traveller Type: Traveling as Couple
  : location, spa area and restaurant
  : room was ok but dark. no view at all

Good
Traveller Type: Traveling as Couple
  : Not a 5 stars hotel expensive, dated and small rooms. Very old.
  : Not a 5 stars hotel expensive, dated and small rooms. Very old.