Hotel-Restaurant Burg Hornberg

Very Good
Traveller Type: Traveling as Couple
  : Great historical location. Staff was very friendly and accommodating In this unique location. We even were able to join in on a guided tour of the castle on short notice. That was given by the nephew of the current family proprietor of the castle. Great experience. Since we were there during a low season time, we did not have any additional guests in the building. That allowed us to use the very historical and quaint arrival lobby outside our room for a relaxing evening. Very special. Also a nice and peaceful balcony area on the back side of the building attached to our room.
  : The rooms are a little small with not much storage space. But adequate for short stays.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Location was beautiful. Gorgeous views from the restaurant. Breakfast was plentiful.
  : No air conditioning and it was very warm. You dont actually stay IN the castle but in a building next to it. Waitress at breakfast was very rude.

Disappointing
Traveller Type: Traveling as Couple
  : We had lunch on their gorgeous terrace many years ago, and always looked forward to going back. Its a gorgeous location and had had an excellent restaurant. Our guest room was small but with a nice balcony, if looking into the nearby woods rather than over the Neckar river valley. Bed not very comfortable, though bathroom was updated and fine. And Leon at the museum and gift shop (independent of the hotel) was incredibly helpful and offered a top-notch restaurant recommendation.
  : Had we known the restaurant would be closed during our stay, we would have looked elsewhere. What was really not excusable was that the hotel itself was effectively closed as well. Self-check in, with no more provisions for guests than a key, a bottle of water and some moldering fruit in the lobby. There was an adequate breakfast laid out, but again, no one available at check out.

Poor
Traveller Type: Traveling as Couple
  : Great location BESIDE the castle, in the grounds. The staff in the shop are lovely and helpful. The views are great.
  : The actual accommodation is in the grounds of the castle, the breakfast room is across the yard. The castle is situated up on higher ground and away from where you actually stay. The staff, 2 in particular very rude, curt, blunt and lack warmth towards guests. When I rang to book a room directly with hotel Natalie told me they were fully booked, yet I was able to book one online at the same time. When we arrived all our paperwork was in German and needed help to wade our way through the check in process - keys are left outside the main door in an envelope along with paperwork to be filled in. When we went for breakfast within the allocated serving times, the blonde middle aged staff member was not happy to see us, had already completely cleared away all buffet food and was again rude, annoyed and gave out to us in German, she was curt and scolding towards us. She also continued to mutter at us in German each time she passed our table. She begrudgingly brought us out 2 slate tiles with some bread rolls, cheese, ham and some jams packets (one was already half used). She then plugged in the vacuum cleaner and starting using it as we tried to eat the food. These 2 staff members made our stay a misery. The beds lacked comfort, pillows were not fit for purpose, hair on sheets. This is a 2-3 star hotel so lower your expectations.

Very Good
Traveller Type: Traveling as Couple
  : A hotel in a great location with a great view from the grounds.
  : Self check in was awkward- prior instructions of how to do this would be useful. There was a lack of staff to help on our arrival which was about 5.30pm. Restaurant was closed - and it is at least 10kms to find another. Found this strange being the middle of the summer season.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple
  : Quaint, private and quiet. Located in what used to be a castle, which you can still explore. Great restaurant with a fantastic view. People are very friendly and go out of their way to make you feel at home.
  : The restaurant is closed on Monday and Tuesday. But, there are great options in town.