DORMERO Hotel Frankfurt

Pleasant
Traveller Type: young couple
  : Comfy beds Large room
  : No room service unless asked for before 9am Trains every 5 minutes after 5.30amNo bar as described Reception staff High or taking alcohol

Disappointing
Traveller Type: review category business travellers
  : Wifi has 2 mb download. Although I asked for everyday housekeeping it was forgotten twice, even after reminding them again

Poor
Traveller Type: review category business travellers
  : It was convenient for my trip location.
  : WiFi was appalling. Room was adequate. Breakfast was a disgrace.

Poor
Traveller Type: review category business travellers
  : Nothing
  : Noise of the trains. Airconditioning did not work.

Very Good
Traveller Type: review category business travellers

Pleasant
Traveller Type: solo traveller
  : Rooms are made for easy cleaning and are clean.
  : I stayed at this hotel for two nights, having reserved a room with a bath. My request for a bath was confirmed by email. Upon arrival in the evening, a man in suspenders, who seemed to come from the bar, checked me in. When I reached my room, I discovered it only had a shower. Returning to the reception, the suspender-clad staff member reacted with slight annoyance, saying, "it would have been ok if you have told me." I showed him the confirmation email, but there was no apology. He did change my room, however.In the new room, the faucet had a tiny stream, taking forever to fill the bath. There was a ticking noise that stopped only when I inserted the room card. The air conditioning was noisy even on the lowest setting, and I couldn't turn it off. Additionally, a small light from the fire alarm flashed throughout the night. While the sound isolation from outside was decent, expect to hear trains regularly. The bed was uncomfortable on 1 side, so sleep was not good. The selection of TV channels was very limited.Hotel personnel loitered in front of the entrance (to smoke?) Cleanliness was generally good, but the linens had some spots/stains . The rooms are not cleaned unless requested which is ok to me but a system or warning about changing towels would be reasonable.I arrived on Friday evening and left before midday on Saturday, but I still paid the full price for an entire day, even though parking is free in the area on weekends. To call the elevator, you must pull out your key card which is just an unnecessary annoyance.Overall, my experience was disappointing especially because I consider a decent sleep environment a basic requirement for a hotel.

Very Good
Traveller Type: with friends
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