Das Waldhaus

Policies

When booking more than 4 rooms, different policies and additional supplements may apply.

WiFi is available in the hotel rooms and is free of charge.

Free private parking is possible on site (reservation is not possible).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for € 7 per person per night when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Das Waldhaus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Please note that the property has only a few extra beds available for the whole accommodation. Therefore, a confirmation from the hotel for an extra bed is required.

Guests staying in a room without a balcony have access to a shared terrace.

For hikers this accommodation offers luggage transport service.

Please note, the reception is open between 07:30 and 11:00 and between 15:00 and 20:00. If you wish to arrive earlier than 15:00, please call or email the property in advance. Guests arriving later than 20:00 are kindly requested to call to arrange to pick up the key..

Please note your credit card will be preauthorized (for EUR 0.01). This will be refunded back to your account after 14 days.

Special conditions for groups:
For the standard rate (14 days flexible), cancellations of 1 - 3 rooms under the same booking/name/company/family/event/group up to 14 days before arrival (00:00) at the latest are free of charge. Cancellations of 4 - 6 rooms under the same booking/name/company/family/event/group up to 21 days before arrival (00:00) at the latest are free of charge. Cancellations of more than 6 rooms under the same booking/name/company/family/event/group up to 30 days before arrival (00:00) at the latest are free of charge. Later cancellations or no-shows or changes to the booking are chargeable and 80% of the total amount of the booking will be invoiced.
The non-refundable rate will apply to the non-refundable rate as usual.

Please note, only dogs as pet are allowed to come. Per dog per night there is 8 Euro extra fee for cleaning to pay. Please bring your own blanket for dog! No cats are allowed!