Hotel Germania

Very Good
Traveller Type:
  : Nice hotel near public transport to the city
  : Nothing

Good
Traveller Type: Business Traveler

Pleasant
Traveller Type:
  : Liked the cleanliness of the room but there was a bad smell from the toilet. Location was great as we wanted to go to the Christmas Markets of Cologne so it was a value for money if you compare with the rest of the hotels in the area!
  : There wasnt any good comfort with the bed and pillow(1 pillow). Bad smell from the toilet. No extra sheets provided just a quilt. No kettle or any welcome set provided.

Good
Traveller Type: Solo Traveler
  : Convenient location, friendly staff, affordable price
  : It is a very basic place to stay with a basic functionalities. My room was extremely small, but it was enough for a couple of nights

Very Good
Traveller Type: Solo Traveler
  : Lady was very helpful. It was a decent place for a solo traveler

Disappointing
Traveller Type: Business Traveler
  : Near train Station
  : The hotel was closed at 1420 when i reached, neither booking.com nor hotel supported. The receptonist was indifferent when complained about inconvenience

Good
Traveller Type: Solo Traveler
  : The room was clean and the bed was cozy, it looked similar to photos on hotel page. It was nice to find that the window was opened so I had a fresh air inside when I arrived. Bathroom was also clean, so my thanks to stuff which is cleaning the rooms. I also noticed a few nice paintings on the hallway/room walls, which makes atmosphere more comfortable.
  : Unfortunately at time of my stay it was stairs repair and it wasn't very comfortable to walk up/down while someone is working there. But it is really nice to see that hotel is renovating and some improvements made. But what surprised me that they had hotel reception closed from 3pm to 4pm and no warning on site/hotel door or on messages (originally I had to come at evening but I changed my ticket and wasn't expecting any issues to get inside during the day). So it was very strange that I had to wait outside on the sun after carrying a bag without any option to sit outside. I called the property and the receptionist said I had to wait 20 mins, that she will come and open the door. But it appears she was inside and just probably had s break/etc. I would really appreciate if she just opened the door and let me inside so I don't stand on the hot sun with headache. I would calmly wait for the opening hours and no problem with that. But I wasn't even offered that and it really makes me feel unwelcome in the hotel, as they don't bother of comfort of their guests (I wasn't alone on my waiting and another person also had to call few times until someone eventually will come to us. The doors to restaurant was also closed and a few potential customers just waited 5-10-15 mins and go away saying that wouldn't wait any longer). I believe any notice for customers about working schedule would save them customers and leave more pleasant emotions after visiting them.

Good
Traveller Type: Family with Young Children
  : Always good
  : Access to the shower a big step for the elderly!

Wonderful
Traveller Type: Solo Traveler
  : Staff and room itself