Gasthof - Hotel zum Ochsen GmbH

Poor
Traveller Type: young couple
  : arrived there and it’s informed that we travel with 2 dogs via booking.com. There was a event and all staff are pretty occupied. During check in, we got complained about the dogs and that a wrong room was allocated. The owner lady was extremely upset and complained a lot, that I have to pay additional money. She was stressed due to many guests, however, this should not be the customers problem. It was a funny experience . We have been travelling three weeks, Germany, Italy, Swiss and Lichtenstein. This was the only dog friendly hotel who did not allow dogs in the restaurant. All others at least prepared a separated area in the location. The Ochsen size is big enough to do the same, especially having the luxury to have a smoking area in these days! Anyway, the experience was, a very unpleasant owner with less customer orientation. Friends warned me, never stay at the Alb. 16 years ago my wife and me stayed in the same hotel and have been pleased by the friendliness and good food. However, we have been super disappointed that now also the breakfast is based on cheap back-up bred and cheese ham from the discount super market. Sorry guys, you lost 2 customer.
  : Unfriendly owner.

Very Good
Traveller Type: review category business travellers
  : Very cosy and comfortable. Well maintained and clean.

Poor
Traveller Type: Traveling as Couple
  : arrived there and its informed that we travel with 2 dogs via booking.com. There was a event and all staff are pretty occupied. During check in, we got complained about the dogs and that a wrong room was allocated. The owner lady was extremely upset and complained a lot, that I have to pay additional money. She was stressed due to many guests, however, this should not be the customers problem. It was a funny experience . We have been travelling three weeks, Germany, Italy, Swiss and Lichtenstein. This was the only dog friendly hotel who did not allow dogs in the restaurant. All others at least prepared a separated area in the location. The Ochsen size is big enough to do the same, especially having the luxury to have a smoking area in these days! Anyway, the experience was, a very unpleasant owner with less customer orientation. Friends warned me, never stay at the Alb. 16 years ago my wife and me stayed in the same hotel and have been pleased by the friendliness and good food. However, we have been super disappointed that now also the breakfast is based on cheap back-up bred and cheese ham from the discount super market. Sorry guys, you lost 2 customer.
  : Unfriendly owner.

Wonderful
Traveller Type: young couple
  : Most comfortable bed, superb linen and great shower. Plus swimming pool
  : Restaurant not to the same high standard as the room. Not to say it was any way bad but the room was superb.

Poor
Traveller Type: Business Traveler

Poor
Traveller Type: review category business travellers

Wonderful
Traveller Type: Traveling as Couple
  : Breakfast and evening meal were very good, Staff and facilities were excellent, rooms and bathroom were spacious. Restaurant even had an english translated menu,

Wonderful
Traveller Type: young couple
  : Breakfast and evening meal were very good, Staff and facilities were excellent, rooms and bathroom were spacious. Restaurant even had an english translated menu,

Very Good
Traveller Type: Family with Young Children
  : Nice that they accept pets
  : The charge for the pet (12) is expensive

Very Good
Traveller Type: family with young children
  : Nice that they accept pets
  : The charge for the pet (12€) is expensive