Wellness & Spa hotel Villa Regenhart

Very Good
Traveller Type: Traveling as Couple
  : beautiful hotel, beautiful wellness, great staff
  : there is not much to do in the area. You have to drive to a small town and then kind of stay in the hotel the whole time. If you are ok with it and genuinely want to stay in the wellness and eat at the hotel, then you will definitely enjoy it!

Very Good
Traveller Type: Business Traveler
  : Friendly staff and location was greatFood was tasty and looking great
  : Swimming pool should be opened till 1AMRouter in a room was broken and we got no Internet in other country after roaming limit end reached you are toasted Please prepare emergency net suportTV programs only in Czech - what about other languages

Pleasant
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Family with Young Children
  : Gorgeous property, beautifully renovated - one can enjoy magnificent view from the park & inside in lobby and restaurant. Saunas were really nice place to spend evening after hiking in rainy cold mountains.
  : So many details I would not expect from 4-star hotel and for the price I paid.Stuff was kind, but not really helpful. Receptionist did not know which floor is our room at. Everything took there a bit longer than I would expect, with some weird servile politenes, but without good qualification and creative energy.

Very Good
Traveller Type: Solo Traveler
  : Lovely spa facilities and a good selection of various spa treatments for a truly relaxing stay was my personal highlight, so definitely worth stopping by when touring around Jeseniky. The property also has a beautiful outdoor terrace overlooking adjacent garden so great for enjoying your meal outside. There is a restaurant too which is very handy if you're too tired to venture out or simply want to chill out around the property. Very helpful and pleasant staff.
  : I only stayed 1 night so it wasn't a big deal but if I stayed longer I would avoid room 102. It is right above the kitchen and all cooking smells from below ventured into my room in the evening. It may not be an issue if it's windy outside. Would probably prefer firmer newer mattress too, felt like mine was a bit overused.

Pleasant
Traveller Type: Family with Young Children
  : The original idea of the hotel was very good! The location and the room were nice and kept tidy! Compliment to the cleaning team! We stayed in the attachment building, had a good rest at the night. Food was good guality. Breakfast ok if you were on time. Our massage lady did an excellent job!
  : The details along the way - mixed replies from staff, could not get almost anything from the menu as we got told it was not available. The waitress was not able to tell us for 2 days if they actually had champaign (it was in the fridge) as we wanted to celebrate our honeymoon. The waitress dumping plates in front of us on the table during the breakfast was beyond rude. SPA staff being instructed not in a nice way and in our presence to sell their products better. Booking our treatments was a bit of a challenge, if you can book prior you travel! Got kicked out of spa room - offer to stay was not given although we knew there was no booking after us - we would have not mind to pay and stay longer. The general vibe was not pleasant, a lot of tension in the air. Many families with children which for us and some other guests took away the rest we came for. Romantic diner 5 courses - served in one hour = our first marathon food experience! No matching wine menu available.

Very Good
Traveller Type: Traveling as Couple
  : Fantastic location in a park, lovely spa, very nice room, characterful building. First dinner was great.
  : Some staff , especially in the restaurant outright rude. Not acceptable for such a place. Also the staff at the spa too casual, to put it mildly. Huge pity for such a lovely place.

Pleasant
Traveller Type: Family with Young Children
  : Overall the property looks fantastic. Amazing garden, very lovely old villa with spa. Staff was very pleasant and kind. Room, spa and dining area were clean.
  : We booked Family Suite in hotel annex (building right next to a villa). As I stayed here before, I knew that there are stairs, which youre also noted before in disclaimer. What I didnt know that from 1st to 2nd floor are stairs so steep that my 2,5yo needed to use her hands on the steps while climbing the stairs. But still manageable thing. We stayed in room 302 which is in the attic, there are very nice roof windows. It is fantastic during the day as the room gets very bright natural light. But it is not so nice in the morning during the summer time when sunrise starts around 4:30 and you are not able to cover any of these windows with black-out curtains. As this room was mentioned to be for family and it is spacious enough to accommodate approx. 4 people plus small children, I would not recommend it for people (nor kids!) who arent able to sleep after sunrise with natural light in the room.

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Big room
  : Cold swimming pool