Hotel Rathaus-Ristorante Pizzicata

Wonderful
Traveller Type: Solo Traveler
  : the hotel is very historic place. it is well maintained.
  : the plug was not suitable for 220V. only swiss plug.

Good
Traveller Type:

Very Good
Traveller Type: Traveling as Couple
  : The location, size of the room, and charm of the old building, especially our room under the ancient ceiling.
  : The kitchen facilities were lacking - no kettle or cereal bowls or spoons (we had to ask for them) and no toaster, insufficient kitchen utensils (eg. no egg slice, bread knife, spatula), and no microwave or oven. Also, many of the TV channels listed were not available, eg. music channels, and Netflix was inaccessible. The staff were friendly and helpful but were restaurant staff and didn't know much about our room.

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type:
  : Newly renovated. Nice, pleasant staff. Very clean. Close to castle and shops.
  : Nil reception area or reception staff, not really set up to receive guests, building locked. Upon arrival a restaurant waiter gave us a key but had difficulty finding our room, knew nothing about free travel passes and not able to provide. We returned about 1 and half hours later, could not find anyone so messaged re needing urgent passes and owner instantly responded. New system and took half hour to provide passes in meantime we missed buses and did not get to travel( we were provided free glass of wine each). No soap in bathroom when needed it early next morning. Just need to work on these areas and it would be a lovely stay.

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type:
  : The location
  : The price was high for the room. It was clean but it was basic.

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : It's VERY spacious - a huge room the size of the full floor of the building. Very nicely designed and maintained, with large balcony and separate shower/toilet rooms. Nespresso machine had plenty of capsules, and it generally felt great inside - we could definitely spend more time there. It's at the heart of the old town so plenty of nice restaurants around.
  : Unfortunately, there's a whole list of downsides: - there's no reception, the apartments are managed by restaurant downsairs so if they're busy serving tables it's hard to get any information. Check-in was odd - we had to wait next to the staff eating lunch which was uncomfortable for everyone. - the apartment is great, but the amenities are surprisingly scarce or of sub-par quality: soap, shower gel and toilet paper were of the cheapest qualities. Kitchen has a bare minimum of plates and utensils, and jagged Ikea ceramic knives. No ashtray on the balcony, no soap in the toilet (only in bathroom). - check-out at 10:00 is super restricting: given there's no parking, we had to drag our stuff to our car at the city parking across the river in the morning to enjoy some time in town - no parking, even though it's listed in hotel facilities - there's no AC so in summer the windows just have to be opened for some fresh air, but then the morning city cleaning is guaranteed to wake you up at 6AM

Good
Traveller Type: Family with Young Children
  : Space, there was a huge amount of space.
  : Sadly it was very poorly equipped. And I may have missed the information that it is basically a self catering apartment. To have some basic things like coffee, tea, milk would be helpful. Also tea towels to dry the washing up. And somewhere to put washing up on! There is only one HUGE saucepan for boiling water, and there are tiny cups. For the price paid it would be a very simple thing to provide a few more provisions. It was also unfortunate that Booking.com listed the property as having parking when it doesnt. An added frustration.