Victoria Jungfrau Grand Hotel & Spa

Policies

When booking for more than 9 persons, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not needed) and costs CHF 35 per day.

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an existing bed.
Children from 12 years old to 17 years old stay for CHF 120 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Sauna is closed from Mon 07 Mar 2022 until Fri 11 Mar 2022
Hot tub/jacuzzi is closed from Mon 07 Mar 2022 until Fri 11 Mar 2022
Swimmingpool #1 is closed from Mon 07 Mar 2022 until Fri 11 Mar 2022
Swimmingpool #2 is closed from Mon 07 Mar 2022 until Fri 11 Mar 2022
Please note that even if existing bedding is used, the extra bed fee will be charged for each additional child or adult in the room. If the maximum occupancy is exceeded for a room, an additional room will be allocated and charged.

We would like to inform you that if you book a room without breakfast the SPA area is not included.

Please note that if the booking amount exceeds CHF 4000, different terms and conditions apply.

Please note that your attire contributes to the ambience of the hotel. At the La Terrasse restaurant, elegant evening attire is expected. At breakfast, at the Victoria Terrasse and at the Sapori restaurant, smart casual attire is requested, as is during the day throughout the premises of the hotel.

Please note that when booking a non-refundable rate, guests will receive a payment link.

Guaranteed balconies in Deluxe Room-Categories will be charged with an additional CHF 50 per room and stay.

A guaranteed early check-In at 12:00 and a guaranteed late check-out at 16:00 will each be charged with an additional CHF 50 per room and stay. (During the months June through September only upon request and availability.)

Please note that admission to the SPA for Room Only rates is CHF 40, free when booking a treatment.